Operations Supervisor

Key Responsibilities

1- Operational Oversight

• Supervise daily terminal activities during the shift including ship discharge, tank transfers, additive dosing, and truck loading.
• Monitor all field and control room operations to ensure continuity and safety of processes.

2- Personnel Supervision

• Lead, direct, and support terminal operators during shift assignments.
• Ensure compliance with shift schedules, task execution, and Standard Operating Procedures (SOPs).

3- Safety & Compliance

• Ensure strict adherence to safety policies, PPE use, and operational permits (e.g., hot work, confined space).
• Respond to and manage emergencies or abnormal conditions such as spills, leaks, or alarms.
• Ensure compliance with relevant regulatory standards (OSHA, EPA, 33CFR, API).

4- Marine & Truck Logistics

• Coordinate with the Marine Scheduler and vessel agents for safe and timely product receipt.
• Supervise truck rack activities, including driver documentation, load authorization, and terminal access.

5- Shift Handover & Reporting

• Conduct thorough shift handovers with incoming/outgoing supervisors.
• Document daily operations, incidents, maintenance issues, and performance metrics.

6- Equipment & Infrastructure Monitoring

• Report equipment malfunctions and coordinate with Maintenance to ensure operational readiness.
• Conduct routine field inspections (pipelines, valves, pumps, fire systems, etc.).

7- Customer Service & Communication

• Coordinate with internal stakeholders to align dispatch schedules and inventory availability.
• Ensure customer needs and service quality are maintained, especially during off-hours.

8- Continuous Improvement & Training

• Promote a culture of continuous improvement in safety, reliability, and operational performance.
• Support the onboarding and training of new personnel on shift.

Position Requirements

Work Experience:

• Minimum 3 years in terminal operations, including product handling, marine discharge, and truck rack supervision.
• Leadership experience in an industrial or high-risk environment is preferred.

Education, Certificates & Professional Licenses:

• Undergraduate University Degree, Chemical, mechanical or industrial engineer, Industrial Technician or equivalent. Preferred.
• HAZWOPER, TWIC, and applicable OSHA/API certifications preferred.

General and Technical Skills:

• Ability to read and comprehend simple instruccions, emails and / or standard procedures.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Planning and organizational skills are required in order to prioritize and managed multiple demans in a fast-paced environment.
• Position requires basic knowledge of computers programs as Excel, Microsoft Word and Microsoft Outlook.
• Experience in data entry using ERP Systems (NAV preferred).
• Knowledge of the gasoline/petroleum industry in Puerto Rico (preferred)
• Strong understanding of fuel handling, tank farm systems, and marine unloading operations.
• Ability to interpret P&IDs, terminal schematics, and operational procedures.
• Competence in using terminal automation systems and incident reporting tools.
• Strong decision-making skills under pressure.

Competencies

• Strong communication skills: verbal and written in English and Spanish; strong analytical and problem solving skills; strong cross-functional orientation and ability to work successfully in an opened space organization; experience working as part of a team to drive results. Ability to be multi-task and work under pressure.

Physical Requirements:

• Must be able to work rotating 12-hour shifts, including nights, weekends, and holidays.
• Frequent walking, climbing, and exposure to outdoor conditions in a fuel terminal environment.
• Must be legally authorized to work in the U.S.