Medical Receptionist

10 hours ago

Dallas, Texas, United States Kokoro Health & Wellness, Inc Full time

Job Overview

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your expertise in medical administrative support, medical billing, and electronic health record (EHR) systems will be essential in maintaining smooth clinic operations. The ideal candidate is energetic, organized, and possesses excellent communication skills, with a passion for delivering outstanding patient service. This paid position offers an exciting opportunity to contribute to quality healthcare delivery while developing your professional skills.

Duties

  • Greet patients and visitors warmly, providing exceptional customer service at the front desk
  • Schedule appointments using medical scheduling software and coordinate patient flow efficiently
  • Verify insurance coverage and perform insurance verification to ensure accurate billing
  • Manage patient check-in and check-out processes with accuracy and professionalism
  • Handle multi-line phone systems, answer inquiries, and direct calls appropriately
  • Maintain accurate medical records, including documentation review and filing of medical records
  • Assist with medical billing, collections, and coding tasks such as CPT, ICD-10/ICD-9 coding, ensuring compliance with HIPAA regulations
  • Utilize EMR systems (eClinicalWorks) for data entry and documentation review
  • Support office management tasks including filing, data entry (10 key typing), and maintaining clinic supplies
  • Ensure compliance with health information management standards and HIPAA privacy rules

Qualifications

  • Proven experience as a Medical Receptionist or in a similar medical office role with clinic or dental experience preferred
  • Strong knowledge of EMR/EHR systems
  • Familiarity with medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing procedures
  • Excellent computer skills including Microsoft Office Suite (Word, Excel) and familiarity with office management software like Medisoft or Dentrix
  • Ability to handle phone etiquette professionally in a fast-paced environment
  • Bilingual skills are a plus to serve diverse patient populations
  • Prior experience with insurance verification and patient intake processes highly desirable
  • Strong organizational skills with attention to detail in documentation review and filing processes
  • Knowledge of HIPAA regulations to ensure patient confidentiality at all times
  • Office experience in healthcare settings such as hospitals or clinics is preferred but not required

Join us to make a meaningful difference in patient care through efficient administrative support We are committed to fostering a positive work environment that values your skills and dedication. This position is fully paid—your expertise helps us deliver exceptional healthcare experiences every day.

Job Type: Full-time

Pay: $ $18.77 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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