Senior Collector

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture on the Department of Human Resources website. Read on to find out more about this opportunity.

The Marin County Department of Finance
is responsible for the powers and duties of the offices of the auditor, controller, tax collector, treasurer, and public administrator. We serve as a collaborative partner and fiscal advisor to the County government in their consideration of fiscal decisions and planning. We strive to inspire and elevate public trust in the County government by safeguarding the County's financial integrity, advocating, and implementing best practices, and ensuring compliance with mandates and fiduciary responsibilities.

Mission Statemen
t: The mission of the Department of Finance is to instill the public's trust and ensure the financial integrity of the County of Marin by safeguarding the County's funds and promoting the prudent utilization of resources.

There is currently one (1) full-time onsite vacancy for a Senior Collector with the Department of Finance.
The Marin County Tax Collector's Office is seeking a highly motivated, detail-oriented, and solution-driven professional to serve as the Senior Collector. Reporting to the Accounting Unit Manager, the Senior Collector oversees the tax-defaulted properties program, including managing delinquencies, negotiating installment plans, recording and tracking bankruptcy claims, conducting debtor asset searches using skip tracing and other investigative methods, reviewing financials and reconciliations, and coordinating the annual tax auction and sale of tax-defaulted properties in accordance with the California Revenue and Taxation Code and State Controller's Office guidelines.

In addition, this pivotal role provides daily leadership to the front-line tax collector team and oversees the public counter, including cash handling and responding to customer inquiries. The Senior Collector plays a critical role in ensuring the fair and effective collection of property taxes for Marin County.

The Senior Collector also analyzes large financial datasets, reconciles accounts, prepares reports, and contributes to the development and improvement of operational workflows and internal controls.

This dynamic, fast-paced position requires sound judgment, strong analytical skills, and excellent communication abilities. The successful candidate will thrive in a collaborative environment, take initiative to improve processes, and be committed to delivering high-quality public service both at the counter and behind the scenes in financial management.

Our Highly Qualified Candidate
is a proactive and analytical professional with experience in revenue collection, compliance, and financial account management. They bring proven expertise in managing delinquent accounts, overseeing enforcement, and coordinating complex processes such as installment plans, bankruptcies, and leading auctions.

This individual must have a strong ability to understand, interpret, and apply the Revenue & Taxation Code (RTC) and internal procedures to ensure compliance and accurate account management. Experience working with the State Controller's Office (SCO) is highly desirable, particularly in areas such as tax-defaulted property enforcement, excess proceeds, and related reporting requirements.

The ideal candidate excels at leading front-line customer service and providing guidance to support staff, ensuring consistent, high-quality service. They are skilled in using tools such as skip tracing, and collaborating with legal counsel to resolve complex accounts.

While technical expertise in tax collections is highly desirable, candidates with strong problem-solving skills, analytical ability, and a learning mindset are encouraged to apply. They are organized, dependable, and adaptable, with excellent verbal and written communication skills. They leverage technology - including Microsoft Excel and other financial software - to track accounts, generate reports, and improve operational workflows. Above all, they are committed to teamwork, operational excellence, and delivering meaningful public service.

Qualifications
Knowledge of:

• Current collection procedures, laws, regulations and legal procedures applicable to the collection of delinquent accounts.
• Investigative procedures applicable to collection of delinquent accounts.
• Interview techniques and practices used to obtain factual information.
• Types of delinquent and receivable accounts; collection, billing, claiming, and third-party eligibility procedures.
• Computer applications and software applicable to record keeping and collection of delinquent accounts.
• Principles and procedures of case management.
• Types of court debt and secured and unsecured taxes.
• Accounting principles and practices.

Ability To

• Provide lead direction to staff, including training in work procedures.
• Current collection procedures, laws, regulations and legal procedures applicable to the collection of delinquent accounts.
• Investigative procedures applicable to collection of delinquent accounts.
• Interview techniques and practices used to obtain factual information.
• Types of delinquent and receivable accounts; collection, billing, claiming, and third-party eligibility procedures.
• Computer applications and software applicable to record keeping and collection of delinquent accounts.
• Principles and procedures of case management.
• Types of court debt and secured and unsecured taxes.
• Accounting principles and practices.

Minimum Qualifications
Any combination of experience, training and/or education that would provide the knowledge and abilities required. A typical way to qualify is one year of experience equivalent to the Collections Officer II; or three years of experience in credit or collections work, including responsibility for interviewing debtors and investigating, recommending, and expediting legal action against delinquent accounts or accounts receivable.

Collections Officer I:
One year of experience in a public contact activity which included the acquisition of personal or financial information.

Collections Officer II:
One year of experience equivalent to a Collections Officer I; or two years of experience in credit or collections work, including responsibility for interviewing debtors and investigating, recommending, and expediting legal action against delinquent accounts or accounts receivable.

If you have questions concerning this position announcement, please contact Dario Aguilar at

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Testing and Eligible List:
Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers:
All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer:
If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director,