Salon Receptionist

1 week ago

Birmingham, Michigan, United States Lady Jane's Haircuts for Men Full time

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients' questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Responsibilities

  • Book and confirm appointments via phone and email
  • Process transactions (cash and credit cards) and issue receipts
  • Welcome walk-ins, answer questions about services and schedule appointments based on availability
  • Inform clients about new services and discounts

Skills

  • Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
  • Excellent communication abilities (verbal, phone and email) with a customer service attitude
  • Solid organization and record-keeping skills
  • An ability to remain calm under stressful circumstances

Job Types: Full-time, Part-time

Work Location: In person

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