TOPS-DCFS-Agile Delivery Manager

5 days ago

Springfield, Illinois, United States Krasan Consulting Services Full time $80,000 - $120,000 per year

Agile Delivery Manager Job/Role Description

Role TitleAgile Delivery ManagerPosition DescriptionLead the Agile delivery function across product teams and Scrum Masters. Ensure Agile practices are consistently applied and that delivery outcomes align with business objectives. We're looking for a Delivery Manager who can lead teams, manage consulting engagements like a pro, and support our corporate consulting operations. You'll help ensure our teams are supported, our financials are healthy, our people are thriving, and our services are delivered with exceptional outcomes.Essential Duties and Responsibilities

Manage and develop Scrum Masters and Agile team leads. Supporting consulting service operations, including resource planning and utilization Calculating project-level resource pricing and helping structure budgets Support the RTE in managing ART-level coordination and planning. Promote Agile maturity and continuous improvement across teams. Mentoring and guiding consulting teams—you//'re a coach, not just a manager Ensure service delivery satisfaction and outcomes align with expectations Partner with clients to define service delivery and project goals with broader business needs Making sure we hit deadlines, stay within budget, and exceed expectations Identify, manage, and resolve delivery risks, dependencies, and blockers. Tracking performance—financial, resourcing, delivery—you're on it Actively identify, remove, and escalate impediments while coordinating with stakeholders to resolve cross-team blockers and dependencies. Collaborate with Product Management, Architects, and Business Owners to optimize delivery. Support hiring, onboarding, and performance feedback for Agile team members. Lead and develop high-performing service delivery, technical, and functional teams

OptionalExperience and Education Requirements

Bachelor's degree in computer science, Business Administration, or a related field (master's degree preferred). 5+ years of experience in Agile Program Management or Scrum Master 5+ years in IT consulting leading technical delivery teams Commitment to fostering an environment of continuous improvement, innovation, and high performance.
Knowledge, Skills, and Abilities

Deep understanding of Agile frameworks (SAFe, Scrum, Kanban, XP) and Agile Program Management best practices. Handle capacity planning and ensure resource availability across projects Agile certifications (e.g., Certified Scrum Master, SAFe Agilist, PMI-ACP) preferred. Manage internal resources, including people and technology Empathetic leader with a coaching mindset. Strong conflict resolution and negotiation skills. Strong facilitation, coaching, mentoring, and conflict resolution skills. Excellent organizational, analytical, and problem-solving abilities. Proficient in Agile tools such as Jira, Rally, Azure DevOps, or equivalent. Exceptional communication and interpersonal skills, with the ability to influence and collaborate across multiple levels of an organization. Proven ability to manage complex cross-functional initiatives with competing priorities. Manage client and account-level service delivery Screen and select qualified technical talent for project roles Calculate and manage resource pricing and project budgets Commitment to fostering a collaborative, inclusive team environment.

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