Customer Service Specialist

2 weeks ago

Columbus, Ohio, United States Property Soar Full time
Company Description

About Us

At Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.

Job Description

Job Description

Property Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems

  • Resolve customer concerns and issues with accuracy and efficiency

  • Maintain a thorough knowledge of our property offerings and processes

  • Document interactions, feedback, and resolutions in company systems

  • Collaborate with internal departments to ensure a seamless customer experience

  • Assist with administrative tasks related to client accounts and support requests

Qualifications

Qualifications

  • High school diploma or equivalent (Associate or Bachelor's degree preferred)

  • 2+ years of experience in a customer service role, preferably in real estate or a professional services environment

  • Excellent verbal and written communication skills

  • Strong problem-solving abilities and attention to detail

  • Proficiency in Microsoft Office and CRM systems

  • Ability to work independently and manage multiple priorities

Additional Information

Benefits

  • Competitive salary: $59,000 - $66,000 annually

  • Opportunities for professional development and internal advancement

  • Comprehensive training and onboarding support

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • A dynamic and collaborative team environment

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