Healthcare Patient Enrollment Representative

4 days ago

San Francisco, California, United States Vivo HealthStaff Full time

Vivo HealthStaff is recruiting for an Healthcare Patient Enrollment Representative in San Francisco, California. This is a full-time, permanent position with salary and benefits.

Position Title: ​​​​​​​Healthcare Patient Enrollment Representative

Location: San Francisco, CA (Hybrid: 2–3 days onsite, 2–3 days remote)

Schedule: Monday through Friday, Full-Time

Salary: Competitive, DOE

Employment Type: W-2, Permanent

Job Summary:

Our client is seeking an Healthcare Enrollment Representative to support the enrollment of seniors into a community-based healthcare program. The successful candidate will help meet enrollment goals through outreach, relationship-building, and coordination of enrollment assessments.

Responsibilities:

  • Develop and maintain relationships with current members and community stakeholders to drive new member referrals

  • Represent the program at community events and meetings to support outreach and recruitment

  • Coordinate with internal teams to ensure a seamless and friendly enrollment experience

  • Lead and support the enrollment process including scheduling, data collection, and completion of enrollment paperwork

  • Maintain accurate and timely documentation in internal CRM and tracking systems

  • Meet all enrollment timelines and organizational benchmarks

  • Perform related duties as assigned

Minimum Qualifications:

  • Bachelor's degree required

  • 2–4 years of experience in a sales or outreach role, preferably with long sales cycles and direct interaction with diverse populations

  • Strong interpersonal and communication skills

  • Detail-oriented and highly organized

  • Ability to work independently and proactively manage outreach pipelines

  • Proficient in Microsoft Office Suite; CRM experience preferred

  • Must have a valid California Driver's License and reliable transportation

  • Willingness to work non-standard hours as needed

  • Bilingual skills are a plus

Preferred Qualifications:

  • Bachelor's degree in Marketing, Communications, Public Health, or related field

  • 2–4 years of experience in healthcare enrollment, especially with senior or underserved populations

  • Experience delivering presentations and leading community engagement efforts

Work Environment:

  • Professional office and community settings

  • Some physical activity including standing, sitting, and occasional lifting

  • Hybrid work schedule may include 2–3 days onsite and 2–3 days remote work

About Vivo HealthStaff:

Vivo HealthStaff is a leading healthcare recruitment and consulting firm providing clinical staffing, telemedicine implementation, and advisory services across the United States. We specialize in placing healthcare professionals in permanent, temporary, and telehealth roles.

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