Dental Treatment Coordinator

7 days ago

King of Prussia, Pennsylvania, United States By Design Dental Full time

Job Summary

We are seeking a highly organized and detail-oriented Dental Treatment Coordinator to join our dental practice. The ideal candidate will serve as a vital link between patients and the clinical team, managing treatment plans, scheduling, coordinating insurance with our verification and billing team, as well as patient communication. This role requires excellent customer service skills, proficiency with dental and medical office management systems, and a strong understanding of dental terminology and billing procedures. The Dental Treatment Coordinator will ensure smooth operational flow and enhance patient experience through effective administrative support.

Core Duties

  • Present and coordinate treatment plans clearly and confidently, helping patients understand clinical recommendations, timelines, and financial options to move forward with care
  • Serve as the liaison between patients, doctors, and our offsite insurance team, ensuring benefits are communicated accurately and insurance processes support timely treatment decisions
  • Maintain accurate patient ledgers and financial arrangements, confirming balances, deposits, and insurance estimates are properly documented prior to treatment
  • Coordinate all documentation for surgical patients, including consents, medical histories, clearances, and pre-operative instructions to ensure smooth, on-time surgical days
  • Follow up promptly and consistently with inquiring patients and unscheduled treatment, ensuring no patient inquiry or recommended care falls through the cracks

This role plays a critical part in patient experience, case acceptance, and the overall efficiency of our surgical practice.

Schedule

  • Monday–Thursday: 8:30 AM – 5:00 PM
  • Friday: 8:30 AM – 2:30 PM

Who are we looking for?

  • Minimum 2 years of dental front office or treatment coordination experience (required)
  • Strong working knowledge of dental terminology, procedures, and insurance verification
  • Demonstrated experience presenting treatment plans and discussing patient financing
  • Proficiency with dental practice management software
  • Excellent communication, organization, and multitasking skills
  • Professional, positive, and team-oriented mindset with a strong sense of ownership

About By Design Dental – King of Prussia

By Design Dental is a modern, surgery-driven dental practice in King of Prussia, PA immediately across the street from the King of Prussia Mall in the Rothman Building. By Design specializes in advanced dental care, including general dental, implant, and surgical procedures. We are committed to clinical excellence, efficient systems, and a polished patient experience from consultation through treatment.

Our team values ownership, organization, and clear communication. We take pride in delivering high-quality care in a professional, supportive environment designed for both patients and team members to thrive.

Pay: $ $30.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Free parking
  • Paid orientation
  • Paid time off

Work Location: In person

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