Sr. Operations Project Manager

Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

• For use in the Operational Project Management Office (OPMO) only.
• This position is responsible for implementation of institutional priorities through the oversight, coordination, and management of designated portfolios and related projects.
• This includes overseeing the planning, implementation, and tracking of specific, complex projects as well as ensuring successful outcomes across assigned portfolio(s).
• The incumbent provides expert project and portfolio leadership in direct coordination with executive leaders and cross-functional stakeholders to ensure portfolio and project alignment with defined business objectives.
• The incumbent works closely with senior management, internal resources, external partners, and vendors to ensure that all projects and/or programs are delivered on-time, within scope, and within budget.

This position will reside within the Operational Project Management Office (OPMO) and provide dedicated project and portfolio management for campus shared services initiatives in partnership with the office of the CFO (main campus).

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Manages long term goals of assigned portfolios in accordance with organizational objectives.
• Effectively prioritizes project management work in alignment with key operational and strategic goals for assigned portfolio(s).
• Facilitates strategic discussions and understanding of ideas, implications and proposals as they relate to project and portfolio objectives.
• Plans and executes individual projects within the assigned portfolio(s) or other areas as assigned.
• Provides expert guidance to project teams as it related to project management processes and their application, including scope definition and management, project communication, risk mitigation, barrier resolution, timeline development and management, and other PM processes based on project and stakeholder need.
• Identifies key decisions, milestones and achievements for individual projects as well as for interrelated initiatives within the assigned portfolio(s).
• Provides status reports and meets regularly with stakeholders to ensure easy and transparent communication, as well as timely escalation of project/portfolio issues.
• Manages project budget and tracks expenditures to plan.
• Maintains up-to-date project documentation and reporting.
• Responsible to achieve defined project goals and deliverables.
• Leads operational projects in accordance with applicable OPMO standards, project management best practices, policies, procedures, and project stakeholder approaches.
• Identifies and includes appropriate stakeholders in the project team.
• Addresses projects from multiple angles, proactively anticipating needs of stakeholders, assuring that initiatives support core goals.
• Works with project team members as well as organizational teams and committees to help them understand the project vision, objectives, and trade-offs, and ultimately gain buy-in from key decision makers.
• Coordinates efforts across multiple groups, departments, divisions, and facilities to achieve project and portfolio objectives.
• Provides team leadership and inspires others to action.
• Responsible for project stakeholder satisfaction relating to assigned areas of responsibility.
• Tracks and communicates project and/or portfolio performance to organizational leaders.
• Increases talent pool within the OPMO by focusing on developing the existing team members (through regular coaching, role modeling, projects and assignments) to improve overall project management skills within the organization.

Knowledge / Skills / Abilities

• Demonstrated competency in all aspects of project management.
• Demonstrated sense of mission, understanding of how projects impact the customer and the overall organization.
• Excellent communication skills with ability to express project's strategic vision to leaders, business partners, and project team.
• Ability to manage resistance to change, as well as resource and stakeholder conflicts directly and effectively.
• Able to assess, mitigate and minimize risk to avoid project failure.
• Ability to reinforce the strategic reason for the project and identify the business impact of any changes.
• Ability to effectively manage multiple projects at once with a high degree of quality.
• Ability to analyze and document complex business processes.
• Demonstrated political awareness, interpersonal and relationship development skills.
• Ability to apply systematic and strategic thinking to solve complex problems.
• Demonstrated ability to take initiative, have a sense of ownership, and actively participate in process improvement.
• Ability to be the subject matter expert in best practices and skills related to operational project management and portfolio management and maintain a current skillset both institutionally and industry-wide.
• Ability to manage teams with different talents, experience, and responsibilities.
• Ability to implement and manage change and interventions to ensure project, program and department goals are achieved.
• Ability to understand how different projects interlink and overlap.
• Ability to prepare written and verbal communications for projects and programs.
• Ability to communicate effectively at an executive level; facilitate involvement of high-level stakeholders.

QualificationsRequired
Qualifications

• Bachelor's degree in a related area or equivalency.
• Six years of progressively responsible experience in a business, leadership, or healthcare setting, including 3 years of experience in a similar position, leading complex operational projects in a large organization (strong preference given to candidates with project management experience in a healthcare setting).
• Certification as a Project Management Professional (PMP) or a Master's degree in business or healthcare administration.

Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements
Non Indicated