Workers' Comp Program Assistant

Agency
Adult Correction

Division
Administration

Job Classification Title
HR Technician II (S)

Position Number

Grade
NC07

About Us
NC Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry. We have a mission that matters

Description Of Work
Salary Range: $35,984 to $62,971

The primary purpose of the Workers' Compensation HR Technician II position is to assist in administering the Workers' Compensation Program for the Department of Adult Correction (DAC), providing the highest-level guidance for the program which includes interpretation of associated laws, rules, and policies.

Management Preferences
Knowledge Skills and Abilities/Management Preferences

• Experience administering a high-volume, complex Workers' Compensation program
• Demonstrated experience working with a third-party administrator to evaluate, manage, and close claims
• Experience providing guidance to supervisors regarding the interpretation of federal and/or state laws
• Experience ensuring that other employees comply with laws, policies, or established procedures.

Responsibilities Include But Are Not Limited To

• Receive, approve, and submit Worker's Compensation Claims to the Third-Party Administrator (TPA), as well as serve as a liaison to TPA claims adjusters
• Communicate with management, supervisors, employees, the TPA, and Legal Counsel, including interpreting and directing the application of policies,
• general statutes, court rulings, and other Worker's Compensation and Salary Continuation issues
• Conduct and/or assist in training and resolve processing problems
• Review various documents (such as Essential Job Functions, medical information, time reporting and personnel actions in the Integrated HR-Payroll System)
• Prepare approval/denial letters for Injury Leave and distribute to work locations
• Initiate and prepare Leave without Pay letters for facilities and the TPA
• Initiate and prepare salary continuation Eligibility letters for employees and the TPA
• Prepare wage request for the TPA
• Respond quickly to field staff, especially in matters of policy interpretation, which requires independent decision making
• Other related duties may be assigned on an as-needed basis

This position is eligible for a
flexible/hybrid
telework schedule under the State of NC Telework Program.

This is a full-time position (40 hours per week) with State Benefits.

Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Minimum Education And Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate's degree, typically in Human Resources or relevant field from an appropriately accredited institution and 1 year of experience required (OR) 2 years of progressive experience in Human Resources (OR) an equivalent combination or education and experience.

EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter
Anchal Mishra

Email