Fraud Prevention Analyst I
5 days ago
Summary
Supports Director of Fraud Prevention and Fraud Prevention Officer in the administration of Bank's fraud prevention, detection and response program. Cross-trained to assist to Bank's BSA/FIU team as necessary.
Essential Job Functions & Responsibilities
- Under direction of Fraud Prevention Officer, responsible for fraud case management. Includes effective and timely collaboration with staff and customers as well as external support as necessary – e.g. Elder Services and law enforcement. Accurately documents investigations; follows record retention and preservation of evidence protocols.
- Primarily responsible for report reviews for potential indicators of fraud.
- Responsible for reviewing fraud alerts from detection software applications; ensures alert management rule sets are working effectively.
- Maintains internal Derogatory Information Log, external credit reporting database.
- Responsible for Fraud Prevention Record Retention schedule and applicable document archive management.
- Administrative support for Director of Fraud Prevention and Fraud Prevention Officer, such as preparing meeting agendas and documenting meeting minutes, as requested.
- Cross trains to assist with AML alert management, periodic case/ customer reviews, and currency transaction reporting as auxiliary support for BSA/FIU team.
- Participates in training, industry forums and peer networks to stay informed of emerging fraud trends; proactively mitigate the impact of new trends by working with business units to review/ revise controls, as necessary.
- Monitors for gaps in internal controls and/or processes and assess appropriate corrective measures for implementation.
- Develops comprehensive understanding of the Bank's business products, services and market areas to identify effectively areas of fraud exposure.
- Develops and applies understanding of regulatory requirements impacting financial crimes management.
- Ancillary project work.
Qualifications
EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position)
- Bachelor's degree from a four-year college or university required; experience may substitute education requirement.
Knowledge, Skills & Abilities
- Ability to conduct thorough, well-reasoned research.
- Strong critical thinking and problem solving abilities.
- Detail-oriented with strong organizational & time management skills.
- Ability to prioritize & meet deadlines in a fast-paced environment.
- Excellent verbal & written communication skills.
- Respectful customer service, internally and externally.
- Discretion/ maintain confidentiality of work product.
- Professionalism.
- Self-starter / Initiative.
- Attention to Detail / Follow-through.
- Strong technical skills.
Competencies
- Must have cyber security awareness to protect the digital environment, the Bank, and customers.
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