Senior Case Manager

About CWS:

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose:

The Senior Case Manager will work with the Contra Costa school district and schools to provide interventions including basic needs support to ORR-eligible youth and families, fostering family engagement and empowerment, supporting youth engagement and development, supporting school enrollment, and supporting capacity-building through participation in communities of practice.

This is a two-year limited School Impact Grant position, ending in July 2026, with continued employment contingent upon future funding.

Responsibilities:

• Responsible for the day-to-day operations of the program.
• Responsible for collaborating and coordinating services with staff at multiple school districts and schools where Ukrainian ORR-eligible youth are enrolled or planning to enroll in Alameda, Contra Costa and San Francisco counties to ensure student and family needs are met.
• Coordinate and facilitate family/school orientations, registration, resources, and activities for new Ukrainian ORR-eligible arrivals.
• Responsible for entering accurate client information, case notes in a timely manner, and all other required forms and documents.
• Responsible for ensuring that case files are in accordance with specifics of the School Impact Grant standards and procedures.
• Responsible for preparing monthly, quarterly and annual reports.
• Ensure family understanding of school attendance requirements. Conduct home visits as needed.
• Assess the needs of students and/or family members, identify risk factors, and create a case plan that outlines goals and objectives.
• Work with families to develop appropriate plans for their children, such as developing a parenting plan or creating a career plan. Monitor progress on goals and objectives, communicating with parties involved in the case, and adjusting as needed.
• Maintain ongoing, effective communication with caregivers, schools, and the community; develop and support family outreach programs
• Facilitate increased School Impact Grant involvement in school events and Parent/Teacher conferences (Back to School events, ELAC meetings, parent-teacher conferences, Open House, site specific activities).
• Support students' participation in summer and after school programming.
• Provide High School students with university preparation assistance.
• Support families with translation of transcripts and other documentation.
• Review report cards from the school or other professionals involved in the case, such as teachers and tutors, to ensure understanding and that progress is being made.
• Coordinate tutoring sessions to provide school assistance to improve GPA results and help students to achieve their goals.
• Network and develop partnerships within the local community to educate providers on children's needs and to reinforce/increase partnerships in relevant areas.
• Participate in local and regional meetings and training that pertain to service provision for the target population.
• Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc.).
• Perform other related duties and special projects as requested.

Qualifications:

Education and Experience:

• Bachelor's Degree or equivalent work experience in social work, education, psychology, sociology, or other behavioral science in lieu of degree.
• A minimum of 4 years' experience in case management, including working with children and youth, previous work experience and interest working with foreign born populations.

Skills:

• Must have superior written and verbal communication skills. Language fluency in written and spoken English in addition to Ukrainian or Russian is required.
• Knowledge and experience in working with Microsoft Word, Excel, Power Point and database software is essential.
• Strong professional ethics and sensitivity in dealing with confidential matters.
• Excellent interpersonal skills, the ability to work independently and as part of a in a multi-cultural team.
• Possession of a valid California state driver's license and access to a reliable vehicle.

Special Requirements:

• The successful candidate must pass a background check, reference checks and motor vehicle checks.

Benefits : CWS offers a competitive benefits package that includes: b) Retirement Plan - Medical, Dental and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 Official Holidays - 12 Sick Days Off (Accrued monthly) - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts