Front Desk Customer Service Representative

2 weeks ago


Houston, Texas, United States Alpha Print 247 Full time

At Alpha Print 247, we specialize in providing top-quality printing services with excellent customer support. We're looking for an energetic and bilingual Front Desk Customer Service Representative to join our team This person will be the first point of contact for our customers — friendly, organized, and ready to help.

Responsibilities:

  • Greet customers with a positive, professional attitude
  • Communicate clearly in English and Spanish (both verbal and written)
  • Assist customers with quotes, orders, and product information
  • Answer phone calls, emails, and assist walk-in customers
  • Process orders and payments accurately
  • Coordinate with the production team to ensure timely completion of jobs
  • Keep the front area neat, organized, and welcoming

Qualifications:

  • Bilingual (English & Spanish) required
  • Strong communication and people skills
  • Energetic, reliable, and customer-focused
  • Basic computer knowledge (email, Microsoft Office, POS systems)
  • Prior customer service experience preferred

Schedule :

  • Monday–Friday, 9 AM–6 PM

Submit your resume to or apply in person at

Alpha Print 247

8000 Harwin Dr suite 420,

Houston, TX 77036

Job Type: Full-time

Pay: $ $15.00 per hour

Work Location: In person


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