Customer Service Inside Sales
7 days ago
Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and performance suspensions for show and track. Our goal is to consistently provide products and services that meet and exceed customer's requirements and expectations. We do this by recruiting top talent and retaining them through our commitment to professional development and preservation of our culture. General Position Information Position Title:Customer Service Inside Sales & Technical AdvisorBusiness Unit:Customer ServiceReports to:Customer Service Manager Midwest/CentralEffective Date:11/11/2025Updated on:11/11/2025Span of Control:Reports Directly to the Regional Customer Service Manager and indirectly to the Sr. Customer Service Manager and Director of Customer Service.Job Description Summary A highly motivated and technically skilled Customer Service Inside Sales & Technical Advisor to support our growing customer base in the Midwest and Central regions. This role combines technical product expertise with customer service and sales support, helping customers and dealers select, install, and troubleshoot our air suspension systems for both performance and traditional automotive markets.Essential Duties Essential results-based duties· Provide expert technical support via phone, email, and chat for Air Lift's full product line.· Assist customers and dealers with product selection, installation guidance, and troubleshooting.· Support inside sales efforts by identifying customer needs and recommending appropriate solutions.· Collaborate with engineering and product teams to resolve complex technical issues.· Maintain accurate records of customer interactions and feedback in CRM systems.· Educate customers on product features, benefits, and warranty policies.· Participate in regional training events, trade shows, and dealer visits as needed.· Contribute to continuous improvement of service processes and documentation.Position Requirements:3+ years of experience in technical customer service or inside sales, preferably in the automotive or aftermarket industry.Strong mechanical aptitude and familiarity with suspension systems or vehicle modifications.Excellent communication and problem-solving skills.Experience with CRM platforms and technical documentation.Ability to work independently and manage multiple priorities.Willingness to travel occasionally within the region.Minimum and Preferred Qualifications:Associates degree in related field.Bilingual (Spanish/English).Automotive / commercial truck systems experience.Able to generate detailed reports and communicate clearly using MS Office tools.Team player: Able to work on multiple projects in a dynamic work environment.
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Lansing, Michigan, United States Air Lift Company Full time $90,000 - $120,000 per yearJob Title: Mountain/Western Regional Customer Service ManagerLocation: Mountain & Western U.S. Region (Remote)Department: Customer Service & SatisfactionReports To: Senior National Customer Service ManagerAbout Air Lift CompanyFounded in 1949, Air Lift Company is a trusted leader in air suspension systems, dedicated to enhancing vehicle safety, performance,...
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Customer Service
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Lansing, Michigan, United States Motherson Automotive Technologies & Engineering Full timeJob: Customer Service RepresentativeLocation: Lansing, MI onsite)Shift Hours: 8: 00 am to 4;30 pmJob description:Supports sales team, manages the production workflow, and interacts closely with customers. Supports department by tracking, investigating, and reporting sales information and resolving problems. Maintain complete customer history...
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Account Executive
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Lansing, Michigan, United States Taymar Sales U Full time $40,000 - $60,000 per yearWho We Are:Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with nearly 50...
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Service Technician lll
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Lansing, Michigan, United States Virtuality Services Full timeJOB DESCRIPTIONJob Title: Service Technician IIILocation: Lansing, MI, USAPosition Overview:Proactive communication and high service levels are the ultimate measure of effectiveness. This position is responsible for service, installation, and delivery/pick-up of rental equipment. This includes dealing with customers, providing support to customers that have...
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Cashier/Sales Associate
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Lansing, Michigan, United States Admiral Full time $20,000 - $26,000 per yearOverviewAre you ready to roll up your sleeves and make a real impact in the afternoons and evenings? Our second-shift Sales Associates (typically between 2 PM and Midnight) play a key role in keeping the store clean, welcoming, and running smoothly for every customer who stops in.We're looking for dependable, hard-working team members who are available...
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Customer Service Representative
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Lansing, Michigan, United States A-1 Mechanical of Michigan Full timeJob Summary:A-1 Mechanical is currently looking for Customer Service Rep. This position offers the training necessary to establish you in a reputable trade, and create career growth potential. Our company was established in 1983, and we provide HVAC Repair, Replacement and Installation services. The services we provide range from new construction...
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Lansing, Michigan, United States First National Bank of America Full time $40,000 - $60,000 per yearFirst National Bank of America is seeking a client focused Bilingual Customer Service Specialist with a servant's heart to join our Online Branch. This candidate will serve as a point of contact for clients over the phone to provide an exceptional service and sales support in both English & Spanish. This role ensures that the online branch delivers on...
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Sales Associate
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Lansing, Michigan, United States Blufox Mobile Full time $40,000 - $80,000 per yearCompany DescriptionBlufox Mobile LLC operates a portfolio of branded store locations for Comcast Xfinity. As one of the three branded authorized retailers of Comcast Xfinity, Blufox Mobile provides high-speed internet, TV and streaming, home security systems, and mobile services to residential and business customers nationwide. Since opening its first two...
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Customer Service Representative
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Lansing, Michigan, United States RGBSI Full timeCompany Description RGBSI, a leader in the engineering services industry, is dedicated to provide highest quality service to our clients and employees. We are proud to be primary partner to top companies in the automotive, aerospace, IT, media & entertainment, sports, energy, and finance industries. Because of our clients' continued growth, we are looking...
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Sales Consultant
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Lansing, Michigan, United States Performance Health Supply,LLC Full time $60,000 - $120,000 per yearPerformance Health is seeking a Sales Consultant to join our Sales team. This position delivers sales results using a disciplined approach to sales. Regularly calls on, in person or virtually, hospitals, VAs and outpatient rehabilitation institutions (PT/OT) within a defined sales territory to achieve budgeted sales volume and other established goals....
