Field Captain

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

Job Summary

The Field Captain reports to the Account Manager. The major responsibilities of the position include, but are not limited to, the following duties:

Primary Responsibilities

• The go-to person of the client for security related issues or requests
• The next in the chain-of-command after the Account Manager, for matters in the field
• Responsible for scheduling, including requests and approved time off
• Job Training and Compliance account wide
• Maintain and implement new hire training requirements
• Track required certifications for all employees on the program
• Payroll - to including filing discrepancies
• Tracking attendance, disciplinary action, vacation/time off requests, absence notices/Dr. notes, compliance
• Audit supervisor end-of-shift reports, officer daily activity reports, scalable reports
• Scanning documents into the share drive
• Requisitions, interviewing, hiring and guiding through the pipeline until onsite
• Uniform & equipment requests
• Meeting with department heads as requested
• Investigations (collecting written statements), and keeping client appraised of any incidents on site
• Post Orders are kept up to date
• Frequent communication with all supervisors and lead personnel

Requirements

• Technologically savvy - experienced with MS Office Suite.
• Working knowledge of technology driven scheduling platforms a plus.
• Project management experience.
• Adept in leading teams in complex problem solving.
• Customer Service orientation required.
• Able to interact in a corporate environment and effectively communicate with all levels of management.
• Must be flexible and possess the ability to meet deadlines in a high tempo environment.
• Excellent time-management, organization and multi-tasking skills required.
• A dependable team player with business maturity, enthusiasm, and a positive work attitude.
• Ability to work in a matrixed environment.
• A positive and upbeat team member
• Schedule Flexibility to assist on all shifts and days as needed

Qualifications

• Preferred candidate has either an honorable military discharge, a Bachelor's degree or 5 years experience in an operations management and project management role.
• Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. – MS Word, Excel, Access, SharePoint)
• An understanding of security operations and contracts management preferred.
• Understand operational KPIs and ability to utilize data to drive operations.
• Strong interpersonal, critical thinking and time management skills.
• A great communicator that gets the value of teamwork.
• Experience in general office setting in a supervisory role preferred.
• Comfortable in an ever changing, fast paced, sometimes stressful environment.
• Must be flexible to travel to different sites
• Must be willing to work in a variety of environments to include indoor/outdoor shooting ranges, outdoor training facilities, etc.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit more information.

Duties, responsibilities, and activities may change at any time with or without notice.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.

Pay: $ $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

License/Certification:

• Armed Security License (Required)

Work Location: In person