Certified Medical Assistant or CNA

3 days ago

Louisville, Kentucky, United States Home of the Innocents Full time

Are you a compassionate and detail-oriented Medical Assistant looking for a role where you can truly make an impact? Join Home of the Innocents and play a vital role in supporting children and young adults with complex medical needs.

A Day in the Life

As a Medical Assistant in our Kosair for Kids Complex Care Center Division, you'll support Clinic Nurses and serve as a liaison between residents, parents or guardians, and specialty physicians. You'll coordinate on-site and off-site appointments, ensure seamless communication, and help our residents access the specialized care they need to thrive.

Schedule: Monday-Friday, 8:00 AM -2:00 PM or 9:00 AM - 3:00 PM

How This Position Contributes to Our Mission

  • Assist Clinic Nurses with planning, scheduling, and coordinating on-site and off-site medical appointments and specialty clinics.

  • Maintain strong working relationships with physicians, specialty providers, and medical offices to ensure smooth clinic operations.

  • Gather and prepare all necessary medical history and information for scheduled appointments.

  • Manage the specialty clinic and appointment calendar to support timely care coordination.

  • Communicate and engage with families, Clinic Nurses, and the interdisciplinary team to align on care needs.

  • Coordinate transportation to and from medical appointments in partnership with Support Services.

  • Document updates in residents' medical records, including communication with parents, guardians, and specialty providers.

  • Treat residents, families, and team members with dignity, respect, and confidentiality.

 
Medical Assistant Skills and Qualifications

  • Unencumbered Certified Medical Assistant or State Registered Nurse Aide certification (required).

  • Minimum 1 year of healthcare experience; medical office or clinic experience preferred.

  • Current CPR / Basic Life Support certification (provided if not already held).

  • Valid driver's license with a clean driving record; ability to pass a Department of Transportation physical.

  • Strong organizational and time management skills.

  • Excellent verbal and written communication skills.

  • Proficiency in Microsoft Office Suite.

What You'll Receive as a Valued Team Member

  • Comprehensive benefits package (Medical, Dental, Vision, Life, AD&D)

  • Generous leave time (vacation, personal, sick, and holidays)

  • 401(k) with employer match

  • Training and certification opportunities

  • Tuition reimbursement

  • Professional development opportunities

 
Who We Are

Join Home of the Innocents, a 145-year-old nonprofit dedicated to supporting children and families. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices.

Impact Highlights:

  • 3,562 service recipients in 2024

  • 22-acre campus near downtown Louisville

  • Only emergency shelter for children in Louisville

  • 13 programs serving children and families, including behavioral health, foster care, and adoption support

  • Kosair for Kids Complex Care Center: The only facility in Kentucky serving medically complex children and young adults, and one of only 12 in the nation.

If you are committed to making a difference and want to be part of a collaborative, mission-driven team, we invite you to apply

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