Automotive Service Concierge

2 weeks ago

Sioux Falls, South Dakota, United States Sioux Falls Ford Lincoln Full time $41,600 per year

An exciting opportunity has become available for an Automotive Service Concierge at Sioux Falls Ford.

We are looking for a positive, passionate, outgoing, professional person who possesses a strong skill in face-to-face guest interaction.

Starting wages: $20.00 hourly

POSITION SUMMARY:

The primary focus for a concierge is to greet all service customers, ensure customer satisfaction, and work directly with the service advisors to assist customer needs in a timely and efficient manner.

ESSENTIAL DUTIES:

  • Greet all customers entering the service area with a friendly, upbeat professional attitude, answer their questions, and direct them to the appropriate person or location
  • Control service traffic flow, parking and assist with loaner vehicles as needed.
  • Deliver the keys to the appropriate place immediately after parking a vehicle in the service parking lot
  • Maintain a clean and safe service drive area, free of trash, water, leaves, dirt, etc.
  • Conduct business in an ethical and professional manner
  • Assist with various assignments
  • Performs other duties as assigned

ADDITIONAL RESPONSIBILITIES:

  • Maintain professional appearance in accordance with the employee handbook
  • Maintain an organized, safe, and clean work environment
  • Expected to attend service meetings, if required
  • Expected to arrive to work on time and work required shift
  • Follow instructions from supervisor
  • Interact effectively with co-workers
  • Receive feedback from supervisor in a positive manner

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Work experience within the related job duties assigned; dealership experience preferred.
  • Demonstrates knowledge in the area of duties assigned
  • Understand the importance of and maintain confidentiality
  • Understand and follow work rules, policies, and procedures
hc198643

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