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Store Manager

3 days ago

Conway, New Hampshire, United States Harbor Freight Tools Full time

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

The anticipated salary range for this position is $61,450 – $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Profit Maximization

  • Drive sales to exceed financial goals
  • Manage payroll and control expenses
  • Foster a results-driven store environment
  • Successfully execute special events

Operational Execution

  • Prioritize workload
  • Validate execution of standard operating procedure
  • Ensure compliance to company policies
  • A subject matter expert in all operational processes

Talent Optimization

  • Acquire high quality talent
  • Training and developing
  • Performance management
  • Effectively staff and schedule
  • Create a team atmosphere

Customer Experience

  • Ensure a friendly environment
  • Ensure items are in-stock
  • Ensure items are priced right
  • Maintain a neat, clean, and organized store

Success Drivers:
Drive for Results
Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams
Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth.

Problem Solving
Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred.

Managing and Measuring Work
Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives

Monitors process, progress and results and provides effective feedback.

Managerial Courage
Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus
Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.

RequirementsExperience

  • Minimum of two years of retail management experience

Education

  • Bachelor's/Associates Degree preferred or High School graduate/Equivalent

Physical Requirements

  • Ability to intermittently lift, push and/or pull up to 50 pounds.
  • Requires standing and moving for an entire shift.
  • Ability to lift, bend, kneel, climb, crawl and/or twist.
  • Ability to safely climb up and down a ladder.
  • Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.

Availability

  • Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business.
  • Regular attendance is an essential function of the job.
  • Some travel required.
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