Paralegel - business licensing and compliance management

Business Licensing & Risk Management Specialist-USA

Location:
Glendale, CA (On-site)

New Office Location:
Culver City, CA (December 2025)

POP MART (
09992.HK
), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

Pop Mart is seeking a detail-oriented and proactive Business Licensing & Risk Management Specialist to support regulatory preparedness and risk coordination across its North American operations, including both the United States and Canada. This role is primarily responsible for managing and maintaining essential business documentation—such as business licenses, seller permits, and corporate registrations, across applicable federal, provincial, state, county, and municipal jurisdictions. The Specialist will also ensure that all required operating licenses and insurance coverages are properly obtained, renewed, and archived in compliance with local regulations and lease requirements for both physical stores and Roboshops.

What You Will Achieve

Licensing, Permitting & Entity Management

• Research, apply for, and maintain all required registration, business licenses, seller's permits, and operating permits at the federal, provincial, state, county, and municipal levels across the U.S. and Canada for offline stores and Roboshops..
• Monitor license and permit expiration dates and ensure timely renewals to avoid business interruption.
• Coordinate with internal departments (store operations, leasing, real estate, legal, and finance) to confirm licensing and registration needs before store or Roboshop openings.
• Select and manage third-party licensing service providers and liaise with internal teams to ensure timely application, renewal, and compliance with applicable regulatory requirements.
• Maintain accurate records of business entity registrations and corporate filings, and liaise with corporate service providers as needed.

Insurance Coordination & Risk Documentation

• Maintain internal benchmark insurance standards for lease negotiations (e.g., CGL, property, umbrella, workers' comp, etc.).
• Prepare and issue Certificates of Insurance (COIs) for store and Roboshop leases, ensuring timely renewal and archiving.
• Select and manage insurance brokers and liaise with internal teams to ensure sufficient coverage and timely policy updates.
• Oversee incident reporting, claim documentation, and insurance follow-ups for store locations.
• Develop and implement related SOPs and track claims history across business lines.
• Ensure company policies align with best practices in risk transfer and indemnity, including waiver of subrogation and third-party coverage handling (e.g., Constructions, logistics vendors, Roboshop operators).

Document Management & Compliance Support

• Maintain organized records of all licensing, permitting, registration, and insurance documents.
• Support internal audits or regulatory reviews by providing accurate and timely documentation.
• Assist in the development of checklists and internal SOPs to ensure regulatory readiness for new locations.
• Provide additional administrative and compliance documentation support for the legal team as needed, particularly in relation to operations and regulatory matters.

What You Will Need

• 3–5 years of experience in business licensing, permitting, insurance coordination, or related compliance/operations support, ideally within the retail industry.
• Familiarity with North American business licensing frameworks (particularly U.S. states and Canadian provinces), and insurance documentation processes such as COIs and lease-based coverage requirements.
• Demonstrated ability to coordinate with licensing agencies, insurance brokers, or other regulatory entities.
• Highly organized, detail-oriented, and process-driven, with strong documentation and cross-functional communication skills.
• Native or excellent command of English is required; proficiency in additional languages (e.g., Spanish, Chinese) is a plus.

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.