Product Analyst

Who we are: 

Want to make an impact? Join our pack and come work (and play) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

Who we're looking for:

We are seeking a Product Analyst that will be the go-to person for metric decomposition and narration, culminating in a direct influence on the product roadmap and strategic priorities. 

As a Business Analyst on the Product Analyst team you are a steward of our marketplace performance. You will work with the team to narrate and analyze our marketplace. You are encouraged to identify positive and negative changes in our marketplace while also working with the team to hypothesize and identify the underlying root cause of fluctuations in our metrics. This position requires a professional in data storytelling and someone that is capable of presenting trends and overarching narratives of marketplace performance to the broader organization, including senior leadership. If there are clear actions that need to be taken to improve marketplace performance a product analyst is empowered and supported in the effort to ensure the right people are in the room to find the right solution. At the end of the day they are passionate about metrics and the performance of the business

As a Product Analyst, you will also partner with Rover's product teams and you will help to ensure that the business is making data driven decisions during all aspects of the product life cycle from early-stage return on investment modeling all the way to designing, executing and analyzing product feature experiments that drive value in Rover's marketplace.

This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate.

• Regularly present to senior leadership and the product organization on the trends and insights into the changes in the business. This includes the decomposition of the drivers of those changes and recommendations on actions to improve marketplace performance.
• Monitor existing metrics and build new metrics that will drive business impact.
• Partner with the product and design teams to help solve customer problems by supporting a hypothesis and data driven organization.
• Support Rover's experimentation process and rhythms. Continue to improve the organization's decision making via methodical testing combined with both quantitative and qualitative measures of customer success.

• 4+ years business experience in Analytics.
• Background in data-informed decision-making to influence the product roadmap and feature prioritization.
• Track record of strong written and verbal communication to construct clear data narratives to technical and non-technical stakeholders, including senior leadership.
• Fluent with SQL and BI visualization tools (e.g. Tableau, Looker, etc.) to independently conduct root cause analyses. 
• Experience driving analytical processes and data-informed consensus with coordinating teams of developers, analysts, product managers, and operators as an embedded service partner.

• Experience owning the entire A/B testing and experimentation lifecycle, including statistical analysis and experimental design.
• Experience in a two-sided marketplace.
• Familiarity with Python, R, or a similar computational language.
• Familiarity with modern data tools and event-based datasets (e.g. Amazon Redshift, DBT, Statsig, Amplitude).

• Competitive compensation
• 401k match
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Doggy benefits, including $1000 toward adopting your first dog
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly 
• Regular team activities performed in-person and virtually

• In the greater Seattle area the first-year salary range is $108,694-$136,046. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
• The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. 

Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.