Maintenance Office Receptionist

1 week ago

Columbus, Ohio, United States Community Housing Network, Inc. Full time $35,000 - $55,000 per year

Description:

Come work with a team of dynamic professionals who dedicate their services and skills to creating opportunities for success within our community. Community Housing Network (CHN) is a nonprofit helping the people of central Ohio since 1987. Bring your knowledge and passion to help CHN impact our community. Share in our values by empowering people, solving problems, building relationships, being curious, creating equitable opportunities, and having fun. If you'd like to learn more about the mission of CHN, who we are, and who we serve, go to

The Maintenance Office Receptionist provides administrative support and serves as the main communication hub for the Maintenance Department. Responsibilities include managing calls, work orders, schedules, and visitor interactions, as well as handling clerical tasks such as filing, mail, supplies, and meeting coordination. This role helps maintain efficient operations and supports the overall effectiveness of maintenance services.

Responsibilities include:

  • Respond promptly to customers by answering incoming phone calls, facilitating call transfers, and taking messages.
  • Enter work orders received by phone, email and internally then follow up on status with maintenance technicians assigned.
  • Correspond with tenants to clarify maintenance work needed when necessary.
  • Correspond with utility companies regarding the status of service to establish or re-establish utility services.
  • Perform regular mailing, sorting, scanning, and filing of paperwork within internal software systems (Yardi).
  • Work with internal roles to sort and distribute paperwork.
  • Serve as a backup for facilities coordination.
  • Serve as back up to supervisor for critical duties.
  • Assist with other clerical duties as assigned.

Qualifications:

  • High School diploma or equivalency.
  • Two years of clerical experience in an office environment.
  • Familiar with standard office equipment such as computers, multi-line phones, photocopiers and fax machines.
  • Strong communication, typing, data entry and organizational skills.
  • Ability to lift and move packages up to 35 pounds on an occasional basis.
  • Proficient in Microsoft Office products.

As a full time member of the CHN team you will also receive training, health, vision, and dental, paid time off, 401(k), and an opportunity to work in an organization with an entrepreneurial spirit at heart. We care about the growth and development of our people and those we serve.

EEO and Diversity Statement

Community Housing Network (CHN) champions diversity, equity, and inclusion in all practices. This vision guides our recruitment and hiring practices. We are devoted to building a company and community where people experience authenticity and belonging. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, sex including pregnancy, gender identity, sexual orientation, age, marital or parental status, disability, veteran status, or other class protected by applicable law. Your unique background and identity are invaluable and needed here We are stronger when the diversity of our workforce and our individual and collective experiences influence our practices. Come join us and find out what your best work could look like here at CHN

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