Outpatient/Reservation Specialist
6 days ago
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Outpatient/Reservation Specialist is responsible for the daily registration, pre-certification and insurance verification under the direction of the supervisor of Ambulatory Registration.
ResponsibilitiesA day in the life of a Outpatient/Reservation Specialist at Hackensack Meridian Health includes:
- Implements the Medical Center's pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned ambulatory point of service.
- Captures and enters appropriate documentation of patient registration and demographic information in the patient accounting system to maximize billing accuracy.
- Complies with the department's patient financial responsibility collection policies.
- Provides patients with appropriate administrative information.
- Participates in audits of registrar accuracy and efficiency as it relates to accurate collection of insurance information and reimbursement.
- Participates in coding, scheduling, or related activities as required.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
- Adheres to the standards identified in the Medical Center's Organizational Competencies.
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- 1-3 years prior experience in a medical office.
- Bachelor's degree may be substituted for some of the required experience.
- Proficient PC skills.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today
Starting Minimum RateStarting at $26.71 HourlyJob Posting DisclosureHMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
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