Order Entry Specialist
2 days ago
Join a high-performing team that is going for a home run
Copperweld is looking for a driven, dedicated Order Entry Specialist to join our team. In this role, you will be responsible for processing customer orders, ensuring the accuracy and efficiency of order fulfillment, and providing excellent service throughout the process. The ideal candidate will have strong data entry skills, an understanding of manufacturing operations, and the ability to manage multiple tasks across several business segments in a fast-paced environment. This position will sit at our HQ in Brentwood, TN.
WHAT we need you to do.
- Accurately enter customer orders into the system, ensuring that all product specifications, quantities, and delivery details are correct with the fewest errors possible.
- Review orders for accuracy, contact sales representatives to clarify any discrepancies or missing information.
- Reconcile the previous day's shipments and invoicing, check invoice accuracy, and coordinate corrections between Accounts Receivable and Inside Sales Team.
- Ensure all customer orders are documented and tracked in the order management system, updating them as needed.
- Assist Inside Sales with international shipping documentation processes.
- Ensure that orders are processed according to the company's policies, customer requirements, and industry standards.
- Performs other duties as assigned.
WHAT you need to possess.
- High school diploma or equivalent is required; additional business or technical coursework is a plus.
- 1–3 years of experience in order entry, customer service, or administrative roles required —experience in a manufacturing or distribution environment is preferred.
- Proficiency with basic computer applications, including Microsoft Office (Excel, Outlook, Word) and the ability to learn new software systems.
- Strong numerical aptitude, including the ability to perform basic math functions and verify quantities, pricing, and measurements with accuracy.
- Excellent attention to detail, data accuracy, and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment with timely email responses.
- Excellent verbal and written communication abilities.
- Problem-solving skills and the ability to manage multiple priorities simultaneously.
- Able to follow company established processes and procedures well.
WHY Copperweld?
- STRONG Business Outlook
- Comprehensive Medical, Dental and Vision Plans
- PAID Time off & Holidays
- 401k matching
- Life and Disability Insurance
- Employer Assistance Program
Copperweld is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, genetic information, disability, veteran status, or any other characteristic protected by federal, state or local law. Successful candidates will be required to successfully pass drug screening and background checks.
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