Dental Receptionist
4 days ago
Job Overview
We are a small single dentist family practice seeking a dedicated and organized Dental Receptionist to join our office The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring a smooth workflow within the clinic. This role requires strong communication skills, proficiency in dental terminology, and familiarity with various electronic health record (EHR) systems (i.e. Dentrix, Curve, Eaglesoft). As the first point of contact for patients, the Dental Receptionist plays a crucial role in creating a welcoming environment and facilitating efficient patient care.
Duties
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and manage the dental office calendar efficiently.
- Verify patient insurance information and handle insurance verification processes.
- Collect payments and manage medical collections as necessary.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Utilize dental software or documentation and scheduling.
- Review documentation for accuracy and completeness, including care plans and medical records.
- Communicate effectively with patients regarding treatment plans, appointments, and billing inquiries.
- Handle multi-line phone systems to manage incoming calls professionally.
- Assist with clerical tasks such as filing, typing, and maintaining office organization.
- Support the dental team with administrative tasks as needed.
Qualifications
- Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
- Familiarity with dental billing
- Proficiency in using EHR systems; experience with Curve Dental is a plus.
- Strong computer skills including Microsoft Office Suite; typing skills are required (10 key typing preferred).
- Excellent phone etiquette and customer service skills to ensure positive patient interactions.
- Knowledge of health information management practices is beneficial.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail. Join our team and contribute to providing excellent dental care while ensuring an efficient administrative process. We look forward to welcoming a motivated individual who shares our commitment to patient service excellence.
Job Type: Full-time
Pay: $ $24.00 per hour
Expected hours: 34 per week
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
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