Psychiatry - Social Worker - Child Division - NC-PAL

Work Arrangement:

Requisition Number: 258193

Regular or Temporary: Regular

Location:Durham, NC, US, 27710

Personnel Area: MEDICAL CENTER

Date: Jul 4, 2025

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary

The social worker will support the North Carolina - Psychiatry Access Line (NC-PAL) through behavioral health consultation and education activities, coordination, outreach, and program development. The NC-PAL social worker will interface directly with clinicians and/or support services staff within Duke Health and in the community, with the goals of: empowering clinicians to manage behavioral health in their practices, addressing systemic barriers to mental health, and supporting patient ability to navigate behavioral health resources.Individuals in this role may also participate in direct patient care (ex. psychosocial assessments, diagnosis, and treatment).

Duties will vary based on area of expertise, but will be based upon the following position outline:

Responsibility

Description

Est. Effort

Provide resources, clinical consultation, and coordination

• Provide timely response to NC-PAL phone line
• Provide behavioral health consultative services to NC-PAL callers
• Provide referral and resource support to NC-PAL callers
• Document incoming calls according to program and departmental guidelines and standards
• Provide education to clinicians (ex. PCPs, NPs, PAs), clinic staff, community agencies, and/or patients and families regarding behavioral health
• Facilitate meetings of multi-disciplinary health care teams (ex. complex assessments, consultation with observation, etc.)

60%

Outreach

• Engage and inform clinicians and/or support services staff within Duke Health and in the community about NC-PAL
• Maintain working knowledge of and liaison with community agencies and resources

25%

Program development

• Work closely with program administrative core to continually evaluate and improve program implementation activities
• Attend and participate in staff, committee, department, and other administrative meetings.

10%

Professional development

• Remain current with social work and health care developments and relevant medical/legal issues that impact on patient care
• Participate in department, hospital, and medical center continuous quality improvement efforts, regular supervisory conferences, and other professional development efforts identified in conjunction with supervisor(s)

5%

Education/Training

Work requires a Master's degree from an accredited school of social work.

Experience

Three or more years of social work experience in a health care setting or social service agency with one of three years may be social work internship. Two years recent post master's experience in a clinical setting preferred.

Minimum Qualifications

Equal Opportunity Statement

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Diversity & Inclusion Commitment

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that thrives when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To foster this environment, it is essential that all members of our community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. Every member of our community shares the responsibility to uphold these values.

Anticipated Pay Range

The annual base salary range for this position is $58,656.00 to $82,000.00 USD.

Salary offers are based on a variety of factors, including (but not limited to) the scope and responsibilities of the position, the candidate's experience, education, and key skills, internal equity, and market and organizational considerations.

Total Compensation

Your total compensation goes beyond your paycheck. Duke offers comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs for eligible team members.

Learn more at:

Essential Physical Job Functions

Certain positions at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provisions for requesting reasonable accommodations will be provided by the hiring department.

Education

A Master's degree in Social Work (MSW) from an accredited school of social work is required.

Experience

No additional experience is required beyond the education/training requirement.

OR

An equivalent combination of relevant education and/or experience may be considered.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh