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Compliance Operation Manager
8 hours ago
About LearneoLearneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together, and they are supported by centralized corporate operations functions, including HR, Finance and Legal.Role OverviewThe Learneo Compliance team builds the operational infrastructure crucial for meeting regulatory deadlines, including program execution, compliance oversight, transparency reporting, and crisis management. By collaborating with Legal, Product, Engineering, and other business units, we design risk-based compliance workflows and implement scalable processes. This enables Learneo to operate confidently within the intricate global regulatory environment.As the Compliance Operation Manager, you will own and scale Learneo's critical compliance programs, ensuring global audit-readiness and transparency across all regulatory landscapes. This role requires a mix of strategic planning and hands-on execution, including leading the preparation of quarterly transparency reports with cross-functional coordination, developing and refining operational risk assessment frameworks, coordinating complex regulatory implementation projects across Legal, Engineering, and Product teams, managing all compliance escalations, and collaborating to build repeatable processes that efficiently expand compliance capabilities as global obligations increase.ResponsibilitiesScale Learneo's compliance processes, frameworks, and systems for global growth and repeatability.Lead mid-tier regulatory projects end to end—from scope to implementation and verification—driving cross-functional execution.Run risk assessments for new requirements and implement mitigation plans with partner teams.Own global transparency reporting, ensuring timely, accurate, regulation-aligned submissions.Lead annual audit cycles, raising audit maturity and expanding program capabilities.Translate regulatory requirements into practical, auditable workflows with Legal, Eng, Product, Policy, and T&S; support senior Compliance leads with strategy and executive reporting.Qualifications4–6 years in compliance, regulatory affairs, or program management—ideally in tech or other regulated industries.Background in trust & safety, content moderation, or platform governance.- Demonstrates a proven program management track record delivering complex, multi-stakeholder initiatives from concept to launch.- Strong understanding of compliance frameworks, audit methodologies, and risk assessment best practices.- Hands-on experience with transparency reporting, compliance documentation, and/or regulatory submissions.- Analytical and detail-oriented: can interpret complex regulations and turn them into actionable, auditable programs.- Excellent project & stakeholder management—driving timelines, dependencies, and cross-functional alignment.- Clear communicator (written and verbal) able to explain complex topics to technical and non-technical audiences.- Systems thinker who designs scalable, repeatable processes.Bonus PointsDirect experience with platform/content moderation regulations such as the EU Digital Services Act (DSA), Digital Millennium Act (DMCA), or GDPR.Familiarity with global transparency reporting requirements and associated best practices.Understanding of cross-border regulatory compliance challenges in technology platforms.Experience utilizing compliance management tools, audit documentation systems, or advanced project management platforms.Benefits & PerksCompetitive salary and annual bonusMedical coverage, including full dental and visionRetirement savings plansLife and disability benefitsVacation & leaves of absenceAnnual family planning stipendSocial responsibility program (volunteer time off and donation matching)Developmental opportunities through education & developmental reimbursements & professional workshopsMaternity & parental leaveHybrid & remote model with flexible working hoursOn-site & remote company events throughout the yearAnnual wellness stipendMonthly tech stipendEmployee referral programPremium access to QuillBot*Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process.For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experienceThis role is eligible for hire in the SF Bay AreaWe are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation.LearneoIn accordance with applicable pay transparency laws, we provide a good-faith base salary range for each role. Total compensation may also include equity, which is determined by role, level, and location. The base salary for this role if filled within SF Bay Area, California is as follows.SF Bay Area, California Pay Range: $38.46 USD - $51.92 USDEqual Employment Opportunity Statement (EEO)We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.