In-Room Dining Server, Room Service

Job Title: In Room Dining Server
Job Pay Range: $21.00 -$25.00 per hour inclusive of hourly pay rate + gratuities*
 
*$21.00 -$25.00 per hour based on $18.00 per hour base wage + gratuities; historically, this position averages gratuity earnings of $3.00-$7.00 per hour.  Gratuities will fluctuate based on events and time of year.  

Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the In-Room Dining team, you will provide detailed service to guest rooms including food, wine, hospitalities, and fine dining. Team members will be responsible for understanding bar service, coffee service, and luncheon service in meeting rooms. Please note this is an on-call position and schedule will vary. 

Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here. 

What you will be doing:

•    Carry silverware, linen, and food on tray or use serving cart to transport order to room 

•    Set up table and serve food from cart 

•    Ensure quality of food and appearance of set is of five star quality 

•    Sets up and deliver coffee breaks to various meeting rooms and executive offices 

•    Ensure that In-Room Dining is always stocked 

•    Check all hallways and follow pick up lists in order to retrieve all outstanding room trays and tables 

•    Perform assigned side-work 

•    Assist management in the training of new employees 

•    Help maintain good working relationships with fellow workers throughout the hotel 

•    Willingness to work in a fast-paced, team-oriented environment

•    Uphold and abide by all Broadmoor policies, procedures, and safety guidelines

•    Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or general education degree (GED); with previous experience preferred
• Valid Driver's License required
  • Any employee driving a Broadmoor vehicle must be 18 years or older
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

Reasonable accommodations will be made for individuals with disabilities

Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose the Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally.  By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

•    Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.

•    Career Development – We invest in our employees As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career. 

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
 
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.