Bilingual Porter Supervisor

2 days ago

Brooklyn, New York, United States PBS Facility Service Full time


As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and always conduct oneself professionally.

JOB REQUIREMENTS

  • Drive the team to meet daily and weekly performance standards.
  • Strengthen the team culture by acting as an example of aptitude, effectiveness, and professionalism.
  • Strong desire to be part of a team, while achieving personal and company goals.
  • Drive the team to meet daily and weekly performance standards.
  • Passion for problem solving, analyzing data and identifying potential employees
  • Desire to drive beneficial change with an organization.
  • Motivated to learn, both through training, independently, and adapting quick on learning new systems.
  • Ability to effectively communicate and solve any critical situations.
  • Ability to react and show leadership in a fast-paced, high-urgency situations.
  • Ability to perform all above-mentioned duties
  • Other duties as needed.
  • MUST BE BILINGUAL IN SPANISH
  • Must be Fully Vaccinated

JOB DESCRIPTION

  • Ability to be on call for emergencies or assistance 24/7
  • Self-starter with the ability to multi-task and manage time without direct supervision.
  • Personal appearance, business image.
  • MUST speak and write English, speaking other languages is a Plus
  • MUST read the shift log daily and monitor the cameras on daily basis.
  • Assign personnel in the day to day activities (scheduling) and handling of emergency requests.
  • MUST provide the team with the schedule every two weeks and keep updating as needed.
  • Develop and maintain positive relationship with the team and attend team meeting as needed.
  • Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks.
  • Provide training to new hires and follow up on performance evaluation.
  • Re-evaluate the employee skills and performance if necessary.
  • Make sure the employees are following the Handbook regulations and the regulations of the building.
  • Every conversation with employees MUST be documented.
  • Handling any customer complain in timely manner and professional level.
  • Punctuality on fixing and reviewing clock in-out punches on daily bases.
  • Record and address any attendance issues, report to HR department any warning notice before approaching the employee.
  • Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form.
  • Request forms for sick, day off, and vacation MUST be provided by the supervisor.
  • All incident report filled out upon occurring, MUST be reported to HR.
  • All the warnings and terminations MUST be sent to HR, which should have three signatures; supervisor and HR, OR two supervisors and the employee.


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