Local LTL Dispatch Supervisor

1 week ago

Portland, Oregon, United States Oak Harbor Freight Lines Full time $44,000 - $64,000 per year

Monday - Friday 6am - 4pm

Dispatcher:

Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company – we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward as part of our team. Are you ready to be a part of our journey?

The Dispatcher's role is to provide the highest level of front-line customer service to Oak Harbor Freight Lines internal and external customers. Provide trouble tracking, order and problem resolution to our customers.

Benefits:

  • Medical, dental, vision – You choose which plan suits you and our family.
    • Single person pays 0% up to 2% of gross income.
    • Entire family pays 0% up to 4% of gross income.
  • 401K – 100% match up to 5% of Employees Contribution.
  • Holiday pay after your 90 days.
  • Cell phone stipend.
  • Company Paid Life Insurance.

Essential Duties and Responsibilities:

  • Answer internal and external calls in a professional and courteous manner.
  • Trace freight and use troubleshooting skills to track down location of freight that is lost, late, misdirected, etc.
  • Complete dispatch pick-up calls communicating directly with customers to schedule and arrange for freight arrival according to customer requirements.
  • Communicate with OHFL operations and Driver's to move freight and troubleshoot freight delays or exceptions.
  • Using OHFL systems to enter data and track Drivers and shipments and use information to answer questions and resolve problems as they arise.
  • General office duties as assigned. 

Experience, Skills and Qualifications:

  • 1-2 years of experience in a Dispatch role.
  • Ability to work with challenging or difficult situations and resolve issues successfully.
  • Excellent communication skills, both written and oral.
  • Strong PC proficiency and experience using MS Office products. AS400 experience preferred but not required.
  • Strong attention to detail and demonstrated ability to organize multiple priorities and projects simultaneously
  • H.S. diploma or GED/equivalent.

Oak Harbor Freight Lines is an Equal Opportunity Employer

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