Senior Manager, Sales Strategy and Operations

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit For the latest news, visit

Role and Responsibilities

Role & Responsibilities

The Senior Manager, DA Retail Sales Strategy & Operations, will be pivotal in leading cross-business initiatives and supporting the VP of DA Retail Sales in strategic planning, project management, and communication.

Key responsibilities include:

Strategic Planning & Analysis

• Oversee short- and long-term strategic planning.
• Develop internal and external communication strategies.
• Manage sales targets and gap closure actions with the national sales team.
• Provide industry insights on ecommerce vs. in-store shopping trends.
• Develop business cases and strategic options based on industry analysis, financial models, and ROI assessments.

Operational Leadership

• Drive quarterly business planning with national accounts.
• Participate in SCM meetings and ensure follow-through on key action items.
• Coordinate quarterly workshops between Sales and PM teams to track progress on goals and initiatives.
• Oversee planning for key customer meetings to ensure successful outcomes and address strategic issues.
• Identify process improvement opportunities between HQ functions and regional sales offices.

Strategic Initiatives

• Apply project management skills to meet key milestones on time and within budget.
• Lead cross-divisional task forces on strategic issues as requested by senior management.

Strategic Communications

• Create internal (Samsung) and external (customer) communications and presentations on key strategies and issues.
• Assist the retail sales VP in relaying critical information clearly and concisely.

Skills and Qualifications

Minimum Qualifications

• Education: Bachelor's degree with 8 years of experience or Master's degree with 6 years of experience.
• Strategic Thinking: Ability to translate strategic objectives into actionable plans.
• Operational Mindset: Detail-oriented with strong organizational and follow-through skills.
• Communication: Excellent verbal and written communication skills for cross-functional collaboration.
• Technical Proficiency: Strong knowledge of Microsoft Office, particularly Excel (quantitative analysis) and PowerPoint (presentation creation).
• Preferred Background: Experience in corporate strategy, strategic planning, finance, or operations; familiarity with consumer goods industries, especially consumer electronics.

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Life @ Samsung -

Benefits @ Samsung -

The salary range for this role is expected to be between $175,000 and $185,000.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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