Franchise Operations Coach
2 days ago
Company Overview:
UniVista Insurance is one of the fastest-growing insurance organizations in Florida and Texas, serving hundreds of thousands of customers through a robust network of corporate offices, franchises, and independent agents.
We offer a full suite of personal and commercial insurance products including auto, home, health, life, and commercial supported by technology-enabled operations, strong carrier partnerships, and a customer-first culture.
Our team is entrepreneurial, fast-paced, and focused on delivering accessible, affordable coverage to the diverse communities we serve. Joining UniVista means being part of a high growth company where innovation, collaboration, and performance are at the center of our work.
Key Responsibilities:
Relationship-Building & InfluenceBuild trusted advisory relationships with franchise owners that enable constructive feedback, influence, and alignment on operational standards. Conduct regular check-ins (phone, video, and on-site) to understand needs, reinforce best practices, and ensure alignment with operational standards. Proactive Support & Follow-Up
Maintain structured visit schedules, action plans, and documentation of franchise activities to ensure accountability and compliance. Track issues through resolution and escalate appropriately when risks or delays arise. Field Visits & Audits
Conduct routine field visits to assess operational standards, customer experience, and brand compliance. Provide on-site and remote coaching with actionable recommendations to address gaps and improve performance.
Performance Monitoring
Use dashboards and KPIs to identify performance gaps and partner with franchisees on improvement plans. Document progress and risks clearly for leadership visibility. Cross-Functional CollaborationPartner with franchise development and marketing teams to resolve franchise needs and support growth. Qualifications
Qualifications:
Bachelor's degree in business, Management, or related field; Master's degree or certifications in coaching is a plus. 5+ years of experience in franchise management, business coaching, or operations, preferably in the insurance or financial services industry. Proven experience in supporting franchisees in improving business performance and achieving growth. Strong understanding of franchise operations, business management, and sales strategies. Excellent interpersonal, coaching, and communication skills, with the ability to motivate and influence franchisees without authority. Ability to analyze operational data and translate insights into clear recommendations for franchise owners. High level of professionalism, problem-solving skills, and the ability to manage multiple franchisee relationships. Comfortable having direct, constructive conversations when addressing performance gaps. Ability to work independently and as part of a collaborative team. Ability to travel (locally) to visit franchise locations on a recurring schedule. Proficiency in Microsoft Office Suite and CRM tools. Bilingual (English/Spanish) required.What Success Looks Like
Franchise owners trust you as their primary advisor and reach out proactively for support. Action plans are created and closed on schedule, with measurable improvements. Franchise locations consistently meet UniVista operational standards. Leadership has clear visibility into franchise performance, risks, and needs. Franchises report improved operational efficiency, customer service, and retention as a result of your coaching.-
Franchise Business Coach
3 weeks ago
Altamonte Springs, Florida, United States Stratus Building Solutions of Jacksonville Full timeJob Overview:The Franchise Business Coach is critical in helping Stratus execute on our mission of "Equipping our Franchise Owners to build great business for a greater purpose." The Franchise Business Coach partners with our Unit Franchise Owners (FO) to ensure client satisfaction in the performance of routine janitorial services. The Operations department...
-
Manager, Franchise Performance
3 weeks ago
Miami, Florida, United States The Subway HR Team Full timeWe are Subway Headquarters A dedicated team of professionals supporting thousands of franchisees around the globe.Manager Franchise PerformanceTerritory: Miami, FLCandidates must reside in or within commuting distance to Miami, FL.Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.Why Join...
-
KidStrong Coach
2 days ago
Miami, Florida, United States Kidstrong Miami Full timeAre you looking for a workplace where you can be part of a fun, energetic, and professional team that loves what they do? Our Kendall location is rapidly growing and we are looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives If you enjoy working with...
-
Coach- Overtown Youth Center
2 days ago
Miami, Florida, United States Coach Across America Full timeThe Coach Across America Recreational Coach plays a vital role in creating dynamic, safe, and inclusive after-school and summer programs. This position is responsible for planning, leading, and supervising engaging recreational activities, including sports, games, and creative play, that promote physical activity, skill development, teamwork, and positive...
-
MMA Coach
2 days ago
Miami, Florida, United States UFC Gym Full timeBenefits:Bonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleFree uniformsOpportunity for advancement We Empower the Fighting Spirit in You We OfferCompensation package: Competitive base salary plus bonus.Comprehensive health benefits: Full coverage for medical, dental, and vision.Free membership perks: Complimentary access...
-
Miami, Florida, United States My Gym Full timeWE ARE GROWING AGAIN Full-time and part-time positions available (MUST BE AVAILABLE WEEKENDS) About the Company: My Gym Children's Fitness Center is a 600 locations strong international corporation offering the BEST recreational fitness and gymnastics programs and blowout birthday parties for children ages 6 weeks to 10 years of age. If you've never heard...
-
Employment Coach
2 days ago
Winter Springs, Florida, United States INSPIRE of Central Florida Full timeInspire of Central Florida is a nonprofit organization that provides employment opportunities and life skills training for adults with developmental disabilities in Central Florida. Since our establishment in 1980, we've provided a safe and compassionate environment while delivering exceptional services to the business community. Our mission is to provide a...
-
Miami Beach, Florida, United States Snapology Full timeResponsive recruiterSnapology is one of the best Children's Enrichment franchises in the country You'll love our core values and curriculum. Snapology's approach is based on proven research that children's best learning experiences come from actively creating, designing, interacting and inventing. Come join our team today Position:The primary focus of a...
-
Miami Youth Soccer Coach
3 weeks ago
Miami, Florida, United States Soccer Shots Full timeSOCCER SHOTS Miami / South BrowardCompany Profile:Soccer Shots is the leader in youth soccer development. Our nationally recognized program offers a high energy, fun, age-appropriate introduction to the wonderful game of soccer. Our innovative curriculum emphasizes both soccer skills and character development. Our goal is simple: to leave a lasting, positive...
-
Miami, Florida, United States Restaurant Brands International Full timeReady to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120...
