Restaurant Manager

20 hours ago

West Palm Beach, Florida, United States 225 East Ocean Avenue Inc Full time

LYNORA'S

Restaurant Manager – Job Description & Responsibilities

The Restaurant Manager at Lynora's is a dedicated, results-driven leader who upholds the company's core values and sets the standard for excellence in every aspect of the operation. As the leader of your location, you guide your team with confidence, integrity, and accountability. You motivate those who need support, correct performance when necessary, and make decisions that prioritize the success of the restaurant and the experience of every guest.

Your daily judgment directly impacts profitability, guest satisfaction, and team culture. Leading by example, developing your staff, and maintaining consistent operational standards are essential to your success in this role.

Primary Responsibilities

Leadership & Team Development

  • Lead all Front-of-House (FOH) and Back-of-House (BOH) operations with a hands-on, proactive approach.
  • Hire, recruit, discipline, and terminate employees in accordance with company standards.
  • Conduct weekly manager meetings with all department leads.
  • Coach, mentor, and develop team members; delegate responsibilities and ensure accountability.
  • Hold quarterly FOH and BOH team meetings to communicate goals, updates, and performance expectations.
  • Maintain strong communication with Senior Management and ensure updates are shared with the full team.

Operational Excellence

  • Oversee daily operations to ensure a clean, organized, and compliant establishment at all times.
  • Uphold all health, safety, state, and federal regulations.
  • Ensure all kitchen and service standards meet Lynora's expectations, including consistent food quality.
  • Maintain a preventative maintenance schedule for equipment and building needs with approved vendors.
  • Manage and oversee all restaurant ordering, including food, alcohol, paper goods, and operational supplies.
  • Oversee all catering and private events within your location.

Financial Management

  • Accountable for all monetary procedures, cash handling, and financial controls.
  • Oversee scheduling across all departments while meeting labor goals set by Senior Management.
  • Report weekly food, beverage, and labor costs; make adjustments to drive profitability.
  • Hold all managers and team members accountable to P&L goals and financial expectations.
  • Complete required administrative tasks using Excel, Word, and POS programming as needed.

Guest Experience

  • Ensure guest satisfaction is consistently at the highest level.
  • Lead service standards aligned with Lynora's expectations, ensuring hospitality is consistent across all shifts.

Training & Compliance

  • Execute training programs "by the book" using all approved Lynora's materials.
  • Enforce all Human Resources guidelines and uphold the policies in the company handbook.
  • Maintain a valid Manager's Food Safety Certification.
  • Submit daily operational reports to Senior Management.

Professional Standards

  • Arrive early, prepared, and in full uniform.
  • Demonstrate professionalism, accountability, and a commitment

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