Patient Service Rep

11 hours ago

Knoxville, Tennessee, United States University Physicians' Association Full time


University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for University Colon & Rectal Surgery located with the UT Medical Center in Knoxville, TN.

Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Obtains prior authorizations
  • Schedules new patient referrals
  • Other duties as assigned

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Full benefit package available, including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, and more


Requirements

6-months to 1-year previous medical office experience.

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