Donor Relations Coordinator

At Share Ourselves, we believe that health is everything. Our charge is to break down barriers and provide comprehensive healthcare and support services to the entire Orange County community. As a Donor Relations Coordinator you'll play a vital role in supporting our Development department, tracking gifts, assisting with donor communications, and collaborating with the team and our Development Leader. But it's more than just administrative work—it's about connecting with our passionate donors, growing revenue, and ensuring that everyone has access to quality healthcare. Join us in making a difference, one gift at a time #Development #fundraising #donorrelations

This position reports to the Annual Fund & Development SR Manager.

JOB RESPONSIBILITIES:

• Database Administration - Coordinates and administers Raiser's Edge NXT. Build queries, reports, and dashboard for Executive leadership, development, events team, etc. in the database system.
• Enters all gifts and pledges in database with a high level of attention to detail and is able to apply the nuances of gift entry accurately.
• Coordinates donor acknowledgment letters and pledge reminders, ensuring that they are sent in a timely manner.
• Works closely with the Volunteer Services Manager to coordinate with large groups to facilitate tours, fundraising activities, drives, and volunteer opportunities.
• Assists the Development team with stewardship planning and implementation, helping ensure that supporters feel appreciated and understand the impact of their giving.
• Supports the execution of Development's annual fundraising plans.
• Administer monthly giving program.
• Has expanded knowledge of Share Ourselves information including programs, accomplishments, services, etc. and uses this to connect effectively with prospective donors; remains focused and passionate about the mission.
• Maintains attention to accelerating outcomes and meeting deliverable deadlines through efficient task management.
• Handles day to day work with moderate oversight; collaborates regularly with the Development team to clarify short-term goals and needed follow up; keeps the director in the loop on deliverable statuses.
• Completes other duties as assigned

Gift Solicitation and Stewardship

• Works closely with the Development team to achieve the annual revenue target for the individual donor segment
• Completes assigned projects designed to increase gifts from current donors; follows up on leads generated by marketing efforts as directed
• Within assigned parameters, completes outbound calls and emails to pre-qualified targets, current donors, or support inquirers, and contacts donors to increase sponsors specifically for Share Ourselves events
• Attends major Share Ourselves events, including on occasional evenings and weekends, and provides assistance as needed
• Takes general calls from prospective donors and manages the inquiry or refers appropriately; responds to similar emails and follows up as needed; ensures data are entered into database promptly
• Assists with follow-up thank-you phone calls based on weekly donor reports
• May work selected outreach events to generate donor interest
• May assist with corporate donors as opportunities arise

Administrative Support

• Receives and records donations; reports them to the Accounting Department
• Prepares and sends error-free acknowledgments with suitable messaging
• Prepares error-free acknowledgments for use by the Board of Directors and senior Executives
• Enters information into databases with attention to detail and accuracy.
• May schedule meetings, take minutes and follow up on action items
• Maintains development department files
• Copies, files, and completes basic administrative work
• Works with the Development Team related to special development meetings between donors and Share Ourselves.

EDUCATION/EXPERIENCE/SKILLS:

• Associate or Bachelor's Degree in relevant subject preferred
• Experience managing donor data required
• 1-3 years of experience in non-profit development environment including accomplishment of individual donor tasks and requests;
• Minimum 1-2 years in general administration
• Error free database entry skills required for donor tracking
• Strong Outlook, Calendar, and scheduling skills required
• Capable of learning new systems easily
• Able to create original written outputs that are grammatically correct and error free; can organize communications and emails for donors and other constituencies
• Able to calculate accurate math using addition, subtraction, division and multiplication as well as percentages and fractions.
• Uses Microsoft Word, Excel, Outlook and Powerpoint software proficiently
• Uses Development CRM system proficiently (Raiser's Edge NXT)
• Professional and positive
• Excellent people skills
• Able to multi-task and set reasonable priorities
• Good written and oral communication skills
• Good organizational skills
• Ability to follow instructions and offer constructive suggestions for improvement.
• Must demonstrate high level of accuracy and attention to detail
• Must be able to handle confidential material and maintain department confidentiality
• Understands and embraces the mission of Share Ourselves

*********************************************

What do we offer? A competitive salary and a generous benefits package for our full time team members which includes Health Insurance options covered at 100% or 90% of cost for team members and 50% for eligible dependents; We have group Medical, Dental and Vision, Flexible Spending Accounts, Basic Life insurance/AD &D, Voluntary Life Options, Long Term Disability, 403b Retirement Plan with employer match, Employee Assistance Program, Global Travel Assistance, Supplemental Accident, Critical Illness and Hospitalization plans offered offered, Tuition Reimbursement, Paid Holidays, Paid Vacation and Sick Days.

All qualified candidates will be subject to an employment/criminal background check and must be able to provide proof of required Immunizations for healthcare facility. We will provide vaccines to new employee's if needed at no cost.

This is an onsite position/not remote. Applicants should expect to be in the office .

Pay Range for this position is $ $28.00 and rate offered will be based on experience, education and skills.

JOBREQ# 202510DRC

Job Type: Full-time

Pay: $ $28.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• non profit / development: 1 year (Preferred)
• Raiser's Edge NXT: 1 year (Preferred)

Work Location: In person