Front Desk Specialist

4 days ago

Longmont, Colorado, United States Dvmd Llc Full time

Job description:

IBMC College is currently seeking a full-time Front Desk Specialist for our Longmont Campus.

Position Purpose:

Greet and welcome all visitors to IBMC while providing administrative support to all campus departments.

Education and Experience:

High School Diploma or GED and two years customer services or receptionist experience, or equivalent combination of education and experience required.

Essential Duties

  • Answer and direct incoming telephone calls.
  • Greet visitors/vendors, ensure sign-in and check-out guest badges.
  • File student data forms.
  • Order and distribute Admissions and Marketing Department supplies.
  • Update student address information in CampusVue via return mail
  • Schedule appointments for massage clinic and cosmetology salon. Assist new clients with required paperwork. Collect fees.
  • Coordinate the SOS follow-up program for all incoming students. Ensure all time sensitive material is mailed to the student according to protocol.
  • Timely and accurately distribute incoming mail to staff.
  • Disburse and reconcile petty cash fund.
  • Maintain schedule for conference room and classrooms. Coordinate lunch requests for meetings.
  • Maintain front lobby cleanliness.
  • Maintain postage and accurately process daily mail.
  • Coordinate all shipping needs with appropriate carrier.
  • Other duties or projects as assigned by Campus Director or Director of Admissions.
  • Maintain confidentiality of all work information.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Knowledge/Skill and Ability

  • Ability to speak clearly and concisely with a pleasant telephone voice.
  • Ability to manage multiple tasks concurrently.
  • Ability to work in a demanding environment.
  • Proficient in Microsoft Office Suite.
  • Excellent telephone etiquette.
  • Excellent organizational skills.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Strong data entry skills both 10-key and alpha numeric.
  • Attention to detail and consistency in work.

Working Conditions

Work is performed in the front lobby of a college campus requiring outdoor driving to complete errands.

We are an Equal Employment Opportunity Company.

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