Chiropractic Assistant

Job Overview

We are seeking a dynamic and compassionate Chiropractic Assistant / Receptionist to join our healthcare team. This vital role combines front desk responsibilities with clinical support, ensuring a smooth and welcoming experience for patients while assisting with administrative and medical tasks. The ideal candidate will be energetic, detail-oriented, and passionate about providing excellent patient service. You will play a key role in managing appointments, maintaining accurate medical records, and supporting the clinical team with essential documentation and billing processes. This paid position offers an exciting opportunity to grow within a vibrant healthcare environment dedicated to patient care and wellness.

Duties

• Greet patients warmly, verify insurance coverage, and facilitate the intake process using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
• Schedule appointments efficiently utilizing medical scheduling software and manage multi-line phone systems with professionalism and courtesy
• Verify insurance benefits, perform insurance authorization and verification procedures, including Medicare and HIPAA compliance
• Collect payments, process medical collections, and handle billing tasks using platforms like Athenahealth or Dentrix
• Maintain accurate patient records by reviewing documentation for completeness and correctness in accordance with HIPAA regulations
• Assist clinicians with clinical support tasks such as preparing treatment rooms, managing care plans, and understanding chiropractic procedures
• Support administrative functions including filing, data entry (10 key typing), and managing electronic health information using EHR systems
• Ensure smooth front desk operations by managing patient check-in/check-out, answering inquiries with excellent phone etiquette, and coordinating appointment reminders
• Handle documentation review related to CPT coding, ICD-10/ICD-9 coding, and medical terminology to ensure proper billing and record accuracy
• Maintain confidentiality of sensitive health information while supporting office management tasks such as filing patient records and updating medical charts
• Provide bilingual support if applicable to enhance patient communication and service quality

Experience

• Prior clinic experience in a healthcare setting is highly preferred, especially within chiropractic or dental offices
• Demonstrated proficiency with EMR systems such as Epic, Meditech, eClinicalWorks, or Dentrix is essential
• Experience in medical billing, coding (ICD-10/ICD-9), insurance verification, and Medicare processes is highly valued
• Strong knowledge of HIPAA regulations coupled with excellent attention to detail for documentation review and health information management
• Proven ability to deliver exceptional customer service in a fast-paced environment with professional phone etiquette
• Office management skills including scheduling, filing, data entry (10 key typing), and handling multi-line phone systems are required
• Bilingual abilities are considered a significant asset for effective communication with diverse patient populations
• Familiarity with dental terminology or hospital experience can be advantageous but is not mandatory

Join us in delivering outstanding chiropractic care through dedicated administrative support This position offers an engaging work environment where your organizational skills and compassionate approach will make a meaningful difference in patients' lives. We value your contribution and are committed to fostering your professional growth within our supportive team.

Job Type: Part-time

Pay: From $12.50 per hour

Expected hours: 20 – 30 per week

Work Location: In person