Housekeeping Floor Manager

7 days ago

Property The Cosmopolitan, United States MGM Resorts Full time
Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Housekeeping Floor Manager at The Cosmopolitan, you'll play a key role in creating the first impression our guests experience when they walk into their rooms. You'll lead a dedicated team, ensuring every detail is cared for and each space reflects the luxury and style our property is known for. In this role, you'll have the opportunity to coach and support your team, take pride in delivering an exceptional guest experience, and contribute to the seamless operations that make The Cosmopolitan stand out as one of Las Vegas' premier destinations.

THE DAY-TO-DAY:

  • Oversee and ensure the smooth operation of assigned area

  • Supervise, train, direct, and assist all employees assigned to the area

  • Distribute workload fairly and evenly to those assigned to the station

  • Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons

  • Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly

  • Perform daily written guest room inspections in accordance with department standards

  • Perform frequent and consistent visual inspections of guest rooms and assigned public areas

  • Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper

  • Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

THE IDEAL CANDIDATE:

  • High School Diploma or GED required

  • 2+ years of prior relevant experience in Housekeeping required

  • 1+ years of prior relevant experience in Hotel Management preferred

  • Work varied shifts, to include weekends and holidays required

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Health & Income Protection benefits (for eligible employees)

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Are you ready to JOIN THE SHOW? Apply today

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