Part Time Exam Technician/Front Office Assistant
6 days ago
If you are eager to enter the medical field and would like to be trained as an exam technician, Dr. Hernandez Optometry is seeking a highly motivated candidate with excellent oral and written communication skills to effectively assist in patient care. Applicants must have good verbal communication skills, able to multi-task, bilingual English/Spanish, and self motivated. Must be able to works closely with Optometrists and staff to support the maintenance and delivery of excellent quality patient care.
WE WILL PROVIDE ON THE JOB TRAINING TO THE RIGHT CANDIDATE
Major Position Responsibilities and Functions:
- Greet patient in a professional and pleasant manner.
- Responsible for examination room preparation to include but not limited to, calibrating machines, disinfecting equipment, and putting charts or results of eye tests on the desk.
- Pre-testing used in assessing overall eye health. Tests conducted by technicians include color blindness, depth perception, peripheral vision, glaucoma, eye pressure and corneal curvature. As the patient completes these tests, the technician makes notes in the patient's file to aid the doctor in his assessment and treatment recommendation to include health history review.
- Ordering of contact lens prescriptions, teach and training of contact lens wear and maintenance.
- Responsible for checking in and inspecting spectacle and contact lens orders, verifying that the orders matches the prescription and appropriate lens measurements (segment heights/PD's) and overall quality of product received.
- Maintain a proper inventory of frames. This includes pricing frames, helping consolidate inventory, and ensuring a clean and orderly frame selection display.
- Responsible for maintaining a steady patient flow.
- Responsible for dispensing spectacle orders, which includes proper fitting, testing of multi-focal lenses specifically the reading portion of the lens, providing frame supplies, adjustments and ensuring overall satisfaction of patient with their lens selection.
- Ensure efficient and effective lab communications.
- Perform recall tasks, to include following up on all missed appointments and patients who do not pick up their glasses/contact lenses.
- Performing follow-up calls to patient after frame/contact lenses have been dispensed to confirm satisfaction with selection.
- Review all forms to ensure that charts are completed after each patient visit.
- Patient education and scheduling of any follow-up appointment care.
- Responsible for clinic closure duties, to include securing facility at the end of the shift, as assigned.
- Responsible for complying with HIPPA standards and observing strict patient confidentiality.
- Other job duties as assigned.
Position Requirements:
- This job will require shift to be scheduled in both our La Puente and Duarte location, applicant must have reliable transportation.
- 1+ year experience working at a medical office
- Ability to work well with patients
- Bilingual in English and Spanish and bi-cultural
- High School diploma or equivalent
Job Type: Part-time
Pay: From $17.50 per hour
Expected hours: 20 – 28 per week
Benefits:
- Vision insurance
Application Question(s):
- This position requires working at both of our office locations (La Puente and Duarte office). Are you willing and able to commute and work between these two sites as needed?
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish and English (Required)
Ability to Commute:
- La Puente, CA Required)
Work Location: In person
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