Night Auditor

1 week ago

Fort Lauderdale, Florida, United States Beachfront Resort Full time

Sitting directly on the Atlantic Ocean, our Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur.

We are seeking a Night Auditor/Front Desk Agent.

If you are PASSIONATE about BEST in SERVICE, here is why you want to work for us….

At our hotel, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts BY providing genuine service, the relationships we build with our guests and creating unforgettable experiences.

We are a very diverse team with a ton of personality that often celebrates our employees accomplishments.

Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family.

We also offer benefits such as:

· 401K (and 401K matching)

· HUGE employee discounts

· Multiple parking options

· One free meal during your shift

· Many recognition programs

· Referral programs

· Growth opportunities

The Night Auditor/Front Desk Agent will:

  • Execute guest reservation, check-in, check-out, payment and service procedures as outlined in hotel's standard procedures.
  • Maintain a friendly and hospitable attitude with guests and coworkers.
  • Maintain presence at desk during all hours of operation and communicate effectively with individuals inside and outside the facility.
  • Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.
  • Ensure collections, including credit card and direct bill, are executed in accordance with company policies.
  • Ensure front desk and office (including files) are maintained in clean and organized manner.
  • Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information.
  • Respond quickly and appropriately to emergency situations.
  • Maintain proper control over keys, safe deposits, and all company and guest property.
  • Quote daily rates properly and issue credits in accordance with company philosophy, using good judgment.

We take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team

Requirements

Our ideal candidate will possess the following knowledge, skills, and abilities and must also be able to elaborate on expertise to perform these essential functions of the job:

  • Be able to work overnight - 11pm to 7am (or longer as may be needed)
  • Ability to respond quickly and appropriately to emergency situations
  • Experience in accurate cash handling and credit cards
  • Experience in maintaining security of confidential information, including guest registration and credit card information
  • Experience working with a computer, including data entry
  • Ability to work well independently
  • Listening skills to ensure accurate understanding of guest wishes
  • Composure to work effectively under pressure
  • Address and resolve guest problems or concerns professionally and effectively
  • Approachable to encourage effective communication with guests and fellow team members
  • Must be able to speak, read, write, and understand English
  • Must be able to pass a background check
  • Must be legally eligible to work in the United States

We are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self.

We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

  • Night Auditor

    2 weeks ago

    Fort Myers Beach, Florida, United States Margaritaville Full time

    Night Auditor Margaritaville Beach ResortFort Myers Beach, FloridaFins up Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Night Auditor.Nestled in the heart of Southwest Floridas vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality,...

  • Part-Time Night Auditor

    2 weeks ago

    Fort Myers Beach, Florida, United States SunStream Hotels & Resorts Full time

    **Part-Time OVERNIGHT Schedule: Friday and Saturday night 11pm - 7am**This position is responsible for verifying the correctness of guest accounts by balancing cash department's income. The Night Auditor will also post room, tax, phone, television and other charges to guest folios. Reconciles and balance all departments to final accounting reports by...

  • Self Parking Lot Auditor

    5 days ago

    Fort Lauderdale, Florida, United States PARKING MANAGEMENT COMPANY Full time

    Job Title: Hotel Self-Parking Lot AuditorDepartment: Hotel Self-Parking OperationsDirectly reports to: HSP Parking ManagerSchedule: Part-TimeStatus: Non-ExemptCompensation: $17.50 per hour(Rates can vary by market)Position SummaryThe Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic,...

  • Quality Assurance Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States NOT LIVE Full time

    The Quality Assurance (QA) Specialist, internally referred to as Auditor, is accountable for all depot quality assurance activities ensuring that product that is shipped to stores meets all internal SLA's for product integrity and billing accuracy.  The QA Specialist will develop comprehensive operational SOP's leveraging industry best practices that...

  • NIGHT AUDITOR

    2 weeks ago

    Fort Lauderdale, United States Crestline Hotels & Resorts Full time

    Join Our Team at the Courtyard Fort Lauderdale East/Lauderdale-By-The-Sea as a Night Auditor Where Precision Meets Hospitality Under the Stars!Are you a night individual with a knack for numbers and a passion for guest service?Step into a key role that keeps our hotel running smoothly while the world sleeps. As our Night Auditor, you'll be the calm, capable...

  • NIGHT AUDITOR

    2 days ago

    Fort Lauderdale, United States Crestline Hotels & Resorts Full time

    Join Our Team at the Courtyard Fort Lauderdale East/Lauderdale-By-The-Sea as a Night Auditor Where Precision Meets Hospitality Under the Stars! Are you a night individual with a knack for numbers and a passion for guest service? Step into a key role that keeps our hotel running smoothly while the world sleeps. As our Night Auditor, you'll be the calm,...

  • Night Auditor

    1 week ago

    Fort Lauderdale, FL, United States Royal Lahaina Resort Full time

    Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management...

  • Night Auditor

    1 week ago

    Fort Lauderdale, FL, United States Royal Lahaina Resort Full time

    Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management...

  • Night Auditor

    1 week ago

    Fort Lauderdale, FL, United States Royal Lahaina Resort Full time

    Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management...

  • Night Auditor

    1 week ago

    Fort Lauderdale, FL, United States Royal Lahaina Resort Full time

    Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management...

  • Night Auditor

    1 week ago

    Fort Lauderdale, FL, United States Royal Lahaina Resort Full time

    Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management...

  • Night Auditor

    1 week ago

    Fort Lauderdale, FL, United States Royal Lahaina Resort Full time

    Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management...

  • Night Auditor

    1 week ago

    Fort Lauderdale, FL, United States Royal Lahaina Resort Full time

    Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management...

  • Night Auditor

    1 week ago

    Fort Lauderdale, FL, United States Royal Lahaina Resort Full time

    Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management...