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BIM Support Specialist

2 days ago

Dallas, Texas, United States Smith Seckman Reid Full time

At SSR, we're more than a leading engineering design, consulting, and planning firm—we're a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.

We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other—driving results while fostering a workplace where everyone feels seen, supported, and inspired.

Want to hear directly from our team? Visit and explore our culture on LinkedIn and Instagram.

What You'll Do

As a BIM Support Specialist I, you'll help teams deliver higher‑quality work by supporting our Building Information Modeling (BIM) ecosystem—training users, standardizing content, resolving application issues, and optimizing workflows that improve project performance across offices.

  • Support the firm's BIM vision across services and market sectors; help implement and optimize standardized workflows.
  • Troubleshoot BIM/Revit/AutoCAD application issues; document and communicate solutions; log issues for future reference in the helpdesk database.
  • Maintain and update production manuals, training documentation, and short training videos.
  • Coordinate and conduct ongoing BIM/3D training for users at all experience levels; assist with SME enablement.
  • Assist with BIM content development and standardization under the Design Technology Manager's direction.
  • Maintain plotting for BIM models and documents; partner with IT on hardware, software, licensing, and maintenance needs.
  • Assist in implementing documented 3D modeling processes that support delivery of engineering services.
  • Provide front‑line iHelp ticket support and timely problem resolution for BIM application users.
  • Research trends, tools, and best practices in BIM/3D and recommend improvements to enhance project performance.

Who We're Looking For

Minimum Requirements:

  • Technical school graduate with four years of related experience OR Bachelor's degree with two years of related experience

Preferred Qualifications:

  • Thorough knowledge of Microsoft Office (Word, Excel, Outlook).
  • Thorough knowledge of Revit; thorough knowledge of AutoCAD; thorough knowledge of BIM and 3D modeling.
  • General knowledge of CAD‑based software and Navisworks; general knowledge of engineering theories and methodologies.
  • Judgment and decision‑making; customer focus; strong interpersonal collaboration.
  • Technical writing with clear written communication and strong speech clarity; detail orientation and visualization ability.

What We Offer

  • 100% Employee-Owned – Ownership from day one with immediate ESOP vesting.
  • Retirement Savings – 401(k) with immediate vesting and a generous company match.
  • Health & Wellness – Medical, dental, and vision coverage, plus company‑funded HSA contributions for HDHP plans.
  • Company-Paid Protection – Life insurance, AD&D, and short and long term disability at no cost to you.
  • Work-Life Balance – Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
  • Career Growth – Tuition reimbursement and ongoing professional development support.

SSR is an Equal Opportunity / Affirmative Action Employer

EEO Disabled/Veterans

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.

Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.