Program Manager

Position Type: Full-Time Exempt

Reports to: Assistant Director

Location: 1500 Market Street; some travel required throughout Philadelphia

Job overview:

The Parenting Education Program Manager will oversee program operations of the Focus on Fathers program (FOF), the Relationship Education in the Mix program (REMix), and other fatherhood/parenting initiatives, including coordinating and scheduling program activities, supervision, training of Case Managers, Parent Educators, Financial Specialists, and the Outreach team.

The Parenting Education Program Manager will also be responsible for data entry management, communication with funders, and contract negotiation with partners for parenting education programs. The Parenting Education Program Manager participates as part of the Continuous Quality Improvement (CQI) team. This position supports the program evaluation efforts through Public Health Management Corporation's Research and Evaluation Group (R&E Group). The position also provides leadership and oversight to ensure program fidelity, data compliance, team performance, and successful participant outcomes. This position requires excellent project management, leadership, communication, and problem-solving skills.

Responsibilities:

• Supervise and support program staff, including case managers, facilitators, and administrative personnel.
• Oversee participant recruitment, intake, goal setting, and program enrollment processes.
• Develop and maintain relationships with leadership at community organizations, public agencies, and stakeholders.
• Ensure compliance with organizational, funder, and program requirements, including data management in the nForm database.
• Monitor program performance, participant progress, and team caseloads to ensure quality service delivery and achievement of program goals.
• Oversee and support the facilitation of parenting education workshops, both in-person and online, using the 24/7 Dad curriculum and other approved materials.
• Lead outreach and marketing efforts to maintain program visibility and participant engagement.
• Stays abreast of current resources, research, and possible funding opportunities in the area of fatherhood and healthy relationships/co-parenting.
• Represents FOF and Health Promotion Council (HPC) at various meetings.
• Monitors/observes parenting education courses quarterly, assessing quality by conducting and documenting site visits and sharing results with the Assistant Director.
• Create and manage program schedules, record-keeping, and outcome/evaluation reporting for all assigned sites and initiatives.
• Ensures accurate and timely client/program paperwork submission by staff and reviews paperwork before completing data entry.
• Tracks participant progress to support course completion, including data entry into the DHS database, nFORM database, and HPC tracking spreadsheet.
• Prepare and submit program reports, documentation, and grant deliverables as required.
• Stay current with best practices and industry trends related to parenting education, fatherhood inclusion, and public health issues such as racial disparities, infant mortality, mental health, trauma-informed care, and social determinants of health.
• Represent the FOF program at conferences, trainings, and community events.
• Foster a positive, collaborative team environment and support peer-to-peer learning among staff.
• Participate in regular supervision sessions, team meetings, and staff meetings.
• Provides referrals and linkages for participants to services, including a medical home, trauma counseling, mental health or substance abuse treatment, domestic violence treatment, and various other needs.
• Other responsibilities and duties as assigned.

Funder and Partnership Development and Management:

• Establishes and maintains strong relationships with funders, partners, and project staff to ensure effective communication and efficient program implementation.
• Development of new partnerships throughout the Philadelphia region. Negotiates contracts with partners, identifies partner deliverables, and monitors progress.
• Communicates regularly with partners and the community to promote services and upcoming program cohorts.
• Maintains communication and positive relationships with grant managers at funder organizations.
• Schedules and facilitates FOF Partnership Network meetings.
• Makes referrals to community organizations for services and resources not provided by the program.
• Works collaboratively with other programs in HPC and other agencies/organizations.

Other:

• Participates in grant writing tasks as needed by upper management to develop concepts and to write and submit proposals to grow organizational initiatives; contributes content expertise for grant proposals as needed.
• All other responsibilities as assigned

Skills:

• Ability to work independently and as part of a team; Flexibility, organizational skills, and ability to complete directives and meet deadlines required.
• Comfortable working with adults in low-income communities.
• Personal commitment to promoting and being a role model for fathers.
• Excellent written and oral communication skills.
• Strong organizational skills, including the ability to prioritize multiple assignments.
• Knowledge of issues related to child development, family life skills, child abuse prevention, healthy relationships, and healthy parenting.
• Proficiency in using email and MS Office applications to communicate information with team members.
• Experience successfully coordinating community events with multiple stakeholders.
• Knowledge of social service agencies and resources in Philadelphia.
• Knowledge of public health theories, principles, and practices.
• Maintains integrity in handling confidential and sensitive information.

Experience:

• Three (3) years of relevant, supervisory experience required.

Education Requirement:

• Bachelor's degree in social work, public health, psychology, or related field required; Master's degree preferred.

PHMC is an Equal Opportunity and E-Verify Employer.