Area General Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.

We are looking for servant leaders who have an action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy.

At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you're ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success

Responsibilities & Expectations: 

Reporting to the Regional Vice President, the Area General Manager (AGM) will be fully responsible for leading, operating, and growing one of IPS's largest P&Ls, well-equipped facilities and critical to customer service offerings. This role will have full P&L responsibility for all functions including: Operations (on location and in the field), Sales, Human Resources, Engineering. The business is supported in a shared services model for IT, Payroll, Finance, Accounting, Strategic Sourcing, Marketing and General Administration.

The AGM has full Profit and Loss responsibility for the defined geographic service area surrounding Sanford, NC and North America for Renewable Field Repair Services. The AGM leads the business and is assigned to deliver safety, operational, profit, and sales goals utilizing the IPS operating system known as CIPS (Continuous Improvement Process Solution).

The AGM has overall responsibility for managing the location and field-based operations and services for the area. In addition to setting and executing the operating plan for the area, AGM is responsible for delivering continuous improvement in the key customer-centric KPI's of IPS including – Continuous Improvement, Safety, Quality, Cost, Delivery, and Inventory. The AGM role is that of a Senior Servant Leader for the company responsible for forming and aligning overall IPS Strategy, Operating Priorities and being a Steward for IPS employees, customers, and assets.

Safety –

• Leads and conducts activities in a safe and healthy manner in accordance with HS&E requirements.
• Takes actions necessary to stop work when unsafe conditions or actions are identified.
• Ensures employees embrace the CIPS Safety Program, focusing on hazard observation and elimination.

People –

• Behaves like an entrepreneurial owner with employees.
• Develops an Annual People Plan (APP) to address workforce planning and training.
• Spends time on the service center floor, engaging with employees and addressing challenges.
• Works occasional nights and weekends to ensure the best outcomes for employees and customers.

Sales & Strategy –

• Partners with the Regional General Manager (RGM) to set sales strategies and oversee execution.
• Owns the strategic narrative, developing growth drivers and managing expenses.
• Assesses opportunities, aligns corporate growth priorities, and measures results.

Operations –

• Manages operations, including hiring, training, and evaluating employees.
• Ensures compliance with company policies for safety, quality, and overall operations.
• Collaborates across regional and corporate teams to drive execution.

Continuous Improvement –

• Champions CIPS as IPS's Operating System.
• Empowers employees to make data-driven decisions that eliminate waste.
• Supports supervisors in executing daily UCE meetings and COIL problem-solving processes.
• Demonstrates servant leadership by resolving escalated issues and ensuring proactive execution.
• Exemplifies IPS Core Values: Safety, Teamwork, Accountability, Customer Focus, Integrity, and Entrepreneurial Spirit.

Financials –

• Leads cross-functional teams to align operations with the annual plan (AOP).
• Monitors P&L trends and drives corrective actions.
• Utilizes financial reports and strategic tools to guide decision-making.

Quality –

• Ensures compliance with the Quality Management System (QMS) and ISO standards.
• Drives training and adherence to standard work instructions.
• Engages with customers, regulatory agencies, suppliers, and senior management to maintain quality standards.

Additional Responsibilities:

• Plans, directs, and coordinates production/repair and sales activities.
• Controls production volume, cost, and quality to meet schedules and delivery deadlines.
• Develops work schedules, manages budgets, and initiates capital equipment purchases.
• Serves as the primary commercial spokesperson for the service organization.
• Manages and directs sales efforts in the region.
• Enlists technical expertise to solve customer problems.
• Ensures continuous production, product quality, and cost control.
• Provides leadership and guidance to employees experiencing procedural difficulties.
• Oversees administrative and technical programs such as cost reduction, communication, safety, and employee training.
• Participates in labor relations and workforce development initiatives.
• Maintains close relationships with customers, sales, and marketing teams.
• Available 24/7 to support issue resolution and offer guidance.
• Drives the P&L's annual cadence, including the Annual People Plan, Strategic Plan, and AOP.
• Leads IPS's journey to world-class operations through CIPS implementation.

Key Leadership Competencies: 

• Industry Knowledge – Expertise in multiple industries, including metals, utilities, oil & gas, mining, chemicals, and manufacturing.
• Product Knowledge – Deep understanding of AC/DC motors, rotating equipment, pumps, switchgear, and quality systems.
• Finance & Accounting – Knowledge of HR, budgeting, contracts, P&L management, and financial statements.
• Customer Experience – Sales, account management, and commercial problem-solving experience.
• Manufacturing & Purchasing – Lean/operational excellence experience, supply chain management, and project planning.
• Supervisory Experience – Experience managing teams in both union and non-union environments.
• Business Acumen – Understands how the company operates, competes, and makes money.
• Vision & Influence – Ability to set strategic direction and get buy-in across teams.
• Communication Skills – Effectively engages with diverse audiences, from technicians to senior leadership.
• Change Management – Aligns team efforts with organizational goals and drives transformation.
• Priority & Goal Setting – Identifies high-impact issues and drives solutions.
• Customer Focus – Adds value through customer-centric planning and execution.
• Results-Driven – Takes accountability for business outcomes and prioritizes key success factors.
• Critical Thinking – Uses data and analysis to develop practical solutions.
• Relationship Building – Establishes trust, credibility, and teamwork across all levels.
• Problem-Solving – Finds creative solutions to complex challenges.
• Integrity & Values-Based Decision Making – Makes ethical choices aligned with company values.
• Managerial Courage – Confidently addresses challenges and leads initiatives to completion.
• Strong Interpersonal Communication Skills – Ability to effectively engage with colleagues, clients, and stakeholders to build positive and productive relationships.
• Cultural Competence – An inclusive mindset with the ability to collaborate with individuals from diverse backgrounds, demonstrating adaptability, respect for different perspectives, and fostering an environment of mutual understanding and collaboration.

Qualifications and Competencies: 

• 5+ years of demonstrated successful leadership experience in industrial services, manufacturing, machining, or operations management
• Demonstrated ability to lead teams in high-paced production or repair environments
• Familiarity with ERP systems, work order tracking, and operational KPIs
• 3 years of Lean Manufacturing or 6-Sigma problem-solving skills
• Proven ability to coach, mentor, and hold teams accountable
• Background with experience in industrial products/services, rotating equipment, electric motor repair, service, and sales in the Renewable Energy space is considered a plus.

You'll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.

• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.

• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.

• Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.

• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.

• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:  

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:  

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives 
• Tuition Reimbursement Program 
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP) 
• And more

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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