Product Support Spec

5 days ago

Northfield, Minnesota, United States Medline Industries, LP Full time $23 - $33

Job Summary

Provide in depth knowledge and support to various internal product and sales teams.

Job Description

Responsibilities:

  • Work collaboratively with the Product Support team to ensure that all incoming customer/sales requests are reviewed and resolved or passed to the appropriate group.

  • Resolve intermediate to difficult problems, while collaborating with more senior level employees on more complex problems/crosses.

  • Accurately cross-reference and/or research external brands to identify corresponding Medline products.

  • Identify and report training deficiencies to Product Manager or Senior Product Support Specialist. Access gaps in product offerings and work with the relevant product manager to set-up new vendors and items.

  • Report product issues/concerns.

  • Report deficiencies and coordinate with the relevant Product Manager or Senior Product Support Specialist to discuss the set-up of new vendors and items.

  • Provide administrative support and respond to sales rep questions as needed.

Required Experience:

Education

  • High school diploma or equivalent.

Work Experience

  • At least 1 year customer service experience.

  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

Preferred Qualifications:

  • Bachelor's degree.

  • Previous healthcare experience.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$ $32.50 Hourly

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

  • Talent Acquisition Spec

    2 weeks ago

    Northfield, Minnesota, United States Post Consumer Brands Full time $52,726 - $71,070 per year

    Business Unit Overview:Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal, and Peter Pan...

  • Product Manager

    8 hours ago

    Northfield, Minnesota, United States Medline Industries, LP Full time $79,560 - $115,440

    Job SummaryUnder general supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth of assigned products. Work with and train sales force to be able to confidently sell product to customers.Job DescriptionResponsibilities:Identify and develop new products and manage each stage...

  • Senior Product Manager

    2 weeks ago

    Northfield, Minnesota, United States Medline Industries, LP Full time $96,200 - $144,560

    Job SummaryMedline has an immediate opening for a Senior Product Manager for our Exam Gloves division This position is located at our headquarters in Northfield, IL on a hybrid basis. The Product Manager under minimal supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth...

  • Planner Scheduler

    2 days ago

    Northfield, Minnesota, United States All Flex Solutions Full time

    The Planner Scheduler is responsible for creating and owning a valid master schedule for material and capacities that comprehends demand, plant leveling and constraints, product lead times, service goals and inventory goals. Ensure on-time and efficient deliveries of final product with zero downtime. Must possess knowledge of the ISO Quality Policy and...

  • Quality Specialist

    2 weeks ago

    Northfield, Minnesota, United States Freudenberg Group Full time $60,000 - $120,000 per year

    Working at Freudenberg: We will wow your worldResponsibilities:Ensure Flawless Products: Verify the dimensional and surface condition of products at various manufacturing stages to meet standards and ensure the highest customer satisfaction.Monitor Production: Keep a close eye on specific aspects of the production process and equipment to identify...

  • Quality Assurance

    2 weeks ago

    Northfield, Minnesota, United States Post Consumer Brands Full time

    Business Unit OverviewHeadquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal, and Peter Pan...

  • Intern

    6 days ago

    Northfield, Minnesota, United States Holden Farms Inc Full time

    Holden Farms strives to be the most progressive, innovative, and collaborative pork producer in the nation. At Holden Farms, we pride ourselves on teamwork, personal growth, and opportunity. If you are seeking a challenging and rewarding career and enjoy working with animals, check out Holden Farms todayTitle: Production Farm Intern Description: Holden...

  • PST Material Handler

    2 days ago

    Northfield, Minnesota, United States Post Consumer Brands Full time

    Business Unit OverviewHeadquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal, and Peter Pan...

  • Process Engineer

    1 day ago

    Northfield, Minnesota, United States Flex Full time $74,500 - $102,400

    Job Posting Start Date Job Posting End Date Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are...

  • Regulatory Labeling Specialist

    2 weeks ago

    Northfield, Minnesota, United States Medline Industries, LP Full time $73,840 - $107,120

    Job SummaryUnder general supervision, responsible for aligning product labeling content with state and federal regulations.Job DescriptionResponsibilities:Review, verify and complete packaging submissions to authorize label related content based on regulations and product claims. Evaluate supporting documentation for relevant regulatory authorities.Research...