Software Quality Assurance Leader

Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.

A Little More About The Role
We're looking for a highly skilled and passionate
Software Quality Assurance (SQA) Leader
with deep expertise in
test automation
to guide our quality initiatives. In this pivotal role, you'll be responsible for defining and implementing our QA strategy, building and mentoring a high-performing QA team, and driving the adoption of robust test automation frameworks and practices. You'll ensure our software products meet the highest standards of quality, reliability, and performance, playing a critical part in our product development lifecycle.

You Will

• Define, develop, and implement the overall QA strategy and roadmap, aligning it with company objectives and product release cycles.
• Lead the design, development, and maintenance of scalable and efficient test automation frameworks and solutions (e.g., UI, API, performance, security automation). Drive the adoption of automation best practices across all projects.
• Build, mentor, and grow a talented team of QA engineers and automation specialists. Foster a culture of quality, continuous learning, and innovation within the team.
• Establish and optimize QA processes, methodologies, and standards (e.g., test planning, test case management, defect tracking, release criteria).
• Work closely with product management, engineering leads, and other cross-functional teams to embed quality throughout the entire software development lifecycle (SDLC), from requirements gathering to deployment.
• Oversee the creation of comprehensive test plans, test cases, and test data. Monitor test execution, analyze results, and report on quality metrics.
• Establish effective defect reporting, tracking, and resolution processes.
• Evaluate, recommend, and implement QA tools and technologies that enhance efficiency and effectiveness.
• Identify potential quality risks and develop mitigation strategies.
• Guide the implementation of performance, load, and scalability testing strategies to ensure product robustness.

You Bring

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
• 7+ years of experience in Software Quality Assurance , with at least 3+ years in a leadership or senior-level role managing QA teams or initiatives.
• Demonstrated expertise in designing, developing, and implementing test automation frameworks for web, mobile, and/or API applications.
• Strong proficiency with common programming/scripting languages used in test automation (e.g., Python, Java, JavaScript, C# ).
• Extensive experience with test automation tools and frameworks (e.g., Selenium, Cypress, Playwright, JUnit, TestNG, Pytest, Postman, Rest Assured ).
• Experience with performance testing tools (e.g., JMeter, LoadRunner) is a plus.
• Solid understanding of software development methodologies, particularly Agile (Scrum, Kanban).
• Experience with CI/CD pipelines and integrating automated tests into the build process.
• Proficiency with test management and defect tracking tools (e.g., Jira, Xray, Azure DevOps, TestRail).
• Excellent analytical, problem-solving, and decision-making skills.
• Define and track key quality metrics to measure effectiveness and drive continuous Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
• improvement
• Proven ability to work collaboratively in a fast-paced, dynamic environment.
• You must be eligible to work in the United States without need of sponsorship now or in the future.

Extra Credit

• Experience with cloud-based testing environments (e.g., AWS, Azure, GCP).
• Knowledge of security testing principles and tools.
• Relevant industry certifications (e.g., ISTQB Advanced Level, Certified ScrumMaster).
• Experience with data quality assurance for data-driven applications.

Gravie
In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.

The salary range for this position is $97,500 - $162,500 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation.

Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave.

A Little More About Us

• We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
• We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
• Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common.
• Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.