Property Manager

6 days ago

Des Moines, Iowa, United States Newbury Living Full time

At Newbury Living, we believe housing is more than shelter—it's the heart of a community. We are seeking an experienced, mission-driven Affordable Property Manager to lead operations at Plymouth Place, a 131-unit LIHTC community located in the heart of Des Moines.

The Affordable Property Manager at Plymouth Place plays a vital role in ensuring compliance with all Low-Income Housing Tax Credit (LIHTC) regulations while fostering a safe, supportive, and engaging environment for residents. This role combines leadership, compassion, and operational excellence to carry forward Newbury's mission of providing high-quality, affordable housing that residents are proud to call home.

Key Responsibilities

  • Oversee the day-to-day operations of Plymouth Place, ensuring full compliance with LIHTC and Newbury Living policies.

  • Manage leasing, move-ins, annual recertifications, and income verifications with accuracy and timeliness.

  • fostering a positive, resident-centered environment that reflects Newbury Living's values of compassion, integrity, and accountability.

  • Maintain strong occupancy and retention rates by ensuring excellent customer service, community engagement, and responsive maintenance.

  • Handle rent collection, delinquency follow-up, and financial reporting in accordance with company and investor standards.

  • Coordinate inspections, vendor services, and resident communications to ensure the property remains well-maintained and compliant.

  • Serve as a primary point of contact for residents, ensuring concerns are addressed promptly and professionally.

Qualifications

  • Strong understanding of LIHTC compliance, tenant certifications, and income verification processes.

  • Excellent communication, organization, and leadership skills.

  • Ability to manage deadlines and priorities in a dynamic environment.

  • Proficiency with property management software (Yardi, Windsor, or similar).

  • High school diploma or equivalent required; housing certifications such as HCCP, COS, or TCS preferred.

Why You'll Love Working at Newbury Living

Newbury Living is a people-centered company that believes in doing the right thing—for our residents, our employees, and our communities. We provide affordable, quality homes with a personal touch, and we invest in the people who make that possible.

At Plymouth Place, you'll be part of a passionate, dedicated team that values growth, collaboration, and purpose. We offer competitive compensation, benefits, and opportunities for professional development—all in a supportive environment where you can make a meaningful difference every day.

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