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Manager-in-Training
18 hours ago
Position Description
The primary role of the Assistant Manager/Manager in Training is to develop and demonstrate the skills necessary to successfully oversee operation of a Maplefields Store in the absence of a manager. This individual is also to assist the Store Manager in the day-to-day activities associated with the store and the development and training of store sales associates, while ensuring that company standards are met at all times.
Tasks and responsibilities
- Assist in recruit, hire and train individuals to provide exceptional customer service as members of the Maplefields team.
- To be able to successfully coordinate and participate in all functions and duties associated with operating a convenience store. Monitor to ensure cash drawers and to explain overages and shortages. Completing financial bookkeeping and paperwork as well as providing shift coverage when needed during any part of the business day.
- Creating a positive work environment where you can motivate, encourage and train store staff.
- Implement and enforce established daily operating procedures to ensure store and store front are clean, well stocked, organized. Follow all company polices and established procedures in day -to-day operations and to communicate issues with the correct member of upper level management
- Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed safely and effectively. Communicate and preform price change requests as requested from the corporate office and understand monthly promotions and signage. Implement and enforce Vendor policies and procedures, including invoices scanned in on time.
- Ensure all Environmental Procedures are followed and staff trained on Spill Response and Safety and security issues as well as the reporting procedures for both. Understanding the importance of the reporting process and be sure all staff and/ or customer incidents or accidents are reported following Company protocol
- Understanding the importance of the reporting process and to work with store staff to ensure that incident reports are filled clearly and concisely following company protocol
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Essential Characteristics:
- Ability to work well individually as well as in a team environment.
- Excellent communication and interpersonal skills.
- Excellent customer service skills.
- Ability to work with little or no supervision.
- Ability to handle multiple projects simultaneously.
Availability:
Shifts vary by location and are established bases on the business needs of the Store. Your manager will work with you to find a schedule that will provide you with your desired hours, whenever possible. Schedules are flexible and should be discussed with your manager.
This position requires limited self- provided transportation for business functions.
