Towing Dispatcher

1 week ago

Daly City, California, United States Courtesy Tow Full time

Courtesy Tow is currently hiring for a full-time Towing Dispatcher to take phone calls for service requests and manage tow truck schedules in the Daly City, CA area. This dispatch position earns a competitive wage of $25/hr.

In addition to competitive pay and our positive culture, we offer our Towing Dispatcher the following benefits:

  • Health, dental, vision
  • A 401(k) with match
  • Vacation
  • Holidays
  • Life insurance

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy Just fill out our initial mobile-friendly online application. We hope to meet you soon

DAY-TO-DAY

This dispatch position offers stable, full-time work with a typical schedule of 8 am – 5 pm, Monday - Friday.

In this customer service/office position, you play an important part in helping our company operate smoothly. With professionalism, you respond to phone calls requesting towing services. You provide high-quality customer service by listening intently and asking relevant questions. Some of the information you collect includes contact information, location details, and each customer's specific needs. You are then able to pass these details to the tow truck driver so that each situation can be taken care of in a thorough and efficient manner.

In addition to assisting customers, you use your great communication skills to respond to inquiries from law enforcement officers. You also manage schedules to ensure that jobs are completed in a timely manner. You love helping others fix their issues and contributing to our company in a big way

ABOUT COURTESY TOW

As a top service towing company in the San Francisco area, we strive to deliver excellent service with every tow. Available around the clock, we consider safety to be our number one priority. For over 30 years, we've fostered strong relationships with more than seven local police departments and have become the towing company that people call first. Our goal is always to get the job done right the first time.

Our employees are a big reason for the success of our company. To show our thanks for their hard work, we offer great benefits and a supportive company culture that promotes safety and responsibility. We know they share our goals to be the company people can count on, and we appreciate them for their efforts.

OUR IDEAL TOWING DISPATCHER

  • Customer service driven - Eager to help customers regardless of challenges
  • Reliable - Show up to work on time and prepared
  • Career-minded - Looking for more than just a job
  • Strong attention to detail - Completes tasks with a strong sense of thoroughness and accuracy
  • Self-motivated - Sees what needs to be done and does it

If this sounds like you, keep reading

REQUIREMENTS FOR A TOWING DISPATCHER

  • Solid communication skills

Experience in customer service would be a plus.

If you meet the above requirements, we need you. Apply today to join our team as a Towing Dispatcher

Location: 94014

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