Sr Commercial Account Specialist

6 days ago

Baltimore, Maryland, United States Constellation Energy Generation, LLC. Full time $87,300 - $97,000

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.


Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.

Expected salary range of $87,300 to $97,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

The Senior Commercial Account Specialist will be responsible for maintaining and developing relationships with commercial clients by providing high levels of customer service, analyzing data to identify areas for improvement and working collaboratively with internal teams to implement solutions.


Primary Duties and Accountabilities

  • Manage a portfolio of commercial accounts, ensuring a high level of customer satisfaction.
  • Analyze customer data to identify improvement opportunities and develop targeted strategies.
  • Proactively communicate with customers to build and sustain strong, long-term relationships.
  • Collaborate with internal teams, including Sales, Product Development, and Customer Service, to address customer needs.
  • Identify and pursue new business opportunities to expand the client base and increase revenue.
  • Develop and maintain accurate account records and reports using company CRM software.
  • Manage an administrative group that is responsible for supporting the commercial team to help maintain high customer service levels.

Minimum Qualifications

  • Bachelor's degree and 5-years relevant experience, in lieu of degree 9 years of relevant experience
  • Excellent interpersonal and communications skills.
  • Strong problem-solving, analytical, and critical thinking skills
  • Experience in understanding and assessing customer needs and requirements
  • Experience CRM system
  • Proven ability to work effectively both independently and collaboratively in team environments

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