Warranty Scheduler

3 days ago

Wildwood, Florida, United States Galaxy Home Solutions Full time

Electrical company looking for an experienced Warranty/Customer Service Scheduler.

Looking for a quick learner who can multitask, exhibit patience and have attention to detail. We are looking for someone who has high energy and likes to stay busy. Must work well with others but also be able to work independently. We are looking for someone who is able to perform all duties of Customer Service Scheduler. Construction scheduling experience, basic office, clerical skills, punctuality, and dependability a must Must have Quickbooks billing experience. Must be able to lift at least 30 pounds. Summary

As a Warranty Scheduler, you will be integral to ensuring efficient processing of warranty claims and providing outstanding customer service within the construction industry. You will utilize your core skills in clerical tasks, computer literacy, and organizational abilities to manage schedules and documentation effectively. Your premium skills in QuickBooks and office management will enhance workflow, while your relevant expertise in Microsoft Office and data entry will support accurate record-keeping. Join our team to contribute to a seamless warranty experience for our clients.

Responsibilities

  • Schedule and coordinate warranty appointments with customers, ensuring timely service.
  • Provide exceptional customer service by addressing inquiries and resolving issues related to warranties.
  • Maintain accurate records of warranty claims and customer interactions using Microsoft Excel and other software.
  • Collaborate with construction teams to ensure seamless communication regarding warranty-related tasks.
  • Utilize organizational skills to manage multiple schedules and prioritize tasks effectively.
  • Assist with data entry and filing to support administrative functions.

Benefits after 90 days; BCBS, Dental, Vision, 401K matching and employer paid life insurance.

Please respond with a resume for us to review.

Galaxy Home Solutions, 847 South Main Street, Wildwood, FL 34785

Job Type: Full-time

Pay: $ $16.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

People with a criminal record are encouraged to apply

Experience:

  • Microsoft Excel: 5 years (Required)
  • QuickBooks: 4 years (Required)
  • Office: 4 years (Required)

Work Location: In person

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