Help Desk Technician

5 days ago


Fairfield, United States PRI Technology Full time $50,000 - $70,000 per year

We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT.

This is a full-time/Permanent role with benefits.

Must be local/near CT with MSP experience.

Responsibilities:

  • Day-to-day support of Windows, Hardware, Applications, general networking, and security devices
  • Service and diagnosis of hardware and software
  • Remote/onsite support
  • Handle phone calls
  • Respond quickly to problems and demonstrate skillful problem solving
  • Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained
  • Rotating after hours on call schedule

For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.



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